Bestie Business Card
Best prices on a huge selection of new and used movies, video games, and more. Easy to shop online or find store locations.
Business Hours
Local Map
DirectionsAbout Layton, Utah, USA
MoreThe city offers a variety of attractions including Layton Commons Park, Hill Aerospace Museum, and proximity to the Great Salt Lake for outdoor activities. Key events like Layton Days foster community spirit with parades and live music. The local economy is driven by healthcare, retail, professional services, and Hill Air Force Base. Community resources are well-developed, featuring high-quality education from the Davis School District and comprehensive healthcare services. Transportation infrastructure includes Interstate 15 access and Utah Transit Authority services. Layton maintains low crime rates and a safe environment for its residents. The climate features four distinct seasons with hot summers and cold winters. Local amenities include diverse dining options, shopping centers, and outdoor recreational activities, creating a balance of convenience, opportunity, and community spirit.
Nominated for BestAround
EntertainMART stands out in the competitive landscape of retail with its ambitious blend of music and video game culture, a legacy that dates back to 1936. Its extensive inventory, spanning Blu-rays, DVDs, and a variety of other media, caters to a broad audience, from gamers to film enthusiasts, positioning it uniquely within the entertainment sector. The "Give the Perfect Gift of Choice" policy enhances its appeal, particularly for gift-givers, while the inclusion of accessories and repair services adds significant value, making it more than just a store but a destination for personalized shopping experiences.
Customer reviews paint a mixed picture. While many praise the store's diverse selection and knowledgeable staff, others highlight issues with inventory accuracy, long wait times, and product quality. These negative experiences, though not universal, do reflect challenges in maintaining consistency across its offerings and service levels. However, the store's resilience in addressing these issues and its strong community ties suggest it has a loyal customer base that values its unique offerings and personalized service.
For EntertainMART to potentially qualify for the "BestAround" designation, it would need to demonstrate consistent excellence in inventory management, product quality, and customer service across all its offerings. The store's ability to adapt to customer feedback and maintain its community-focused ethos could be key factors. If it can continue to evolve while honoring its roots, EntertainMART has the potential to solidify its reputation as a standout destination in the retail entertainment space, earning recognition for its comprehensive and welcoming approach to media consumption.
About EntertainMART
EntertainMART, a prominent DVD store in Layton, Utah, has carved out a niche in the competitive retail landscape by offering a comprehensive selection of video games and movies, both new and used. Established with a legacy dating back to 1936 at Summerhays Music Center, EntertainMART continues to evolve while honoring its roots in music retail. The store's inventory spans a wide array of media formats, including Blu-ray, DVDs, and various other formats such as Blu-ray, CDs, vinyl records, and art and photography collections. This diverse range caters to a broad customer base, from avid gamers seeking the latest releases to film enthusiasts looking for classic movies and new titles.
One of the unique selling points of EntertainMART is its "Give the Perfect Gift of Choice" policy, which allows customers to redeem their purchases in-store only. This feature adds a layer of convenience and personalization to the shopping experience, making it particularly appealing for gift-givers. The store's extensive selection also includes a variety of accessories, repair services, and other ancillary products that enhance the overall value proposition for customers. Whether a gamer is looking to upgrade their collection or a film lover is on the hunt for a rare find, EntertainMART offers something for everyone.
In addition to its robust media offerings, EntertainMART distinguishes itself through exclusive savings and new product releases, ensuring that customers always have access to the latest and most affordable options. The store's commitment to providing a high-quality shopping experience is further underscored by its selection of unique merchandise such as keychains, lanyards, and Pop! Vinyl, which adds a personal touch to the retail environment. Located in Layton, Utah, EntertainMART not only serves as a one-stop destination for entertainment but also as a community hub where customers can discover new hobbies, share their passions, and find meaningful gifts.
Category Tags
What Customers Say
329
Official Google Reviews
Customers have shared a range of experiences at EntertainMART, reflecting both positive and negative aspects of their visits. Many highlight the store's extensive and diverse selection, which caters to a wide array of interests from retro gaming and collectibles to movies and comics, making it a one-stop destination for various forms of entertainment and memorabilia. The friendly and knowledgeable staff are frequently praised, contributing significantly to the positive atmosphere and customer satisfaction.
However, not all reviews are uniformly positive. Some customers have reported issues such as inaccurate online inventory, long wait times for specific items, and problems with product quality, including scratches and unplayable discs. There are also complaints about staff behavior, ranging from rudeness to inattentiveness and even instances of employees prioritizing sales over customer service. These negative experiences have led some customers to express disappointment and a sense of being misled or poorly treated.
Despite these mixed reviews, several customers remain loyal to EntertainMART, citing the store's unique offerings, the quality of products, and the overall enjoyable shopping experience. They appreciate the store's commitment to customer service, even in challenging situations, and recommend it as a worthwhile visit for those seeking a rich array of entertainment media. The store's ability to adapt and maintain a positive reputation amidst varied customer experiences underscores its importance as a community hub for enthusiasts.