Tails At The Barkery

Pet Store Store Product

Bestie Business Card

Tails at the Barkery, a pet store in Palm Bay's Cocoa Village since 2016, has become a favorite for pet lovers and their pets.

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Business Hours

Mon: 9:30am - 5:00pm
Tue: 9:30am - 5:00pm
Wed: 9:30am - 5:00pm
Thu: 9:30am - 5:00pm
Fri: 9:30am - 5:00pm
Sat: 9:30am - 5:00pm
Sun: 10:30am - 5:00pm

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About Cocoa, Florida, USA

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Nominated for BestAround

A-
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Tails at The Barkery stands out as a distinguished pet store in Palm Bay, Florida, having earned a nomination for "BestAround" through its unique blend of exceptional customer service, commitment to quality, and community involvement. Since its inception in 2016, the store has carved a niche by offering a diverse range of fresh, nutritious treats, including hypoallergenic options, catering to the varied dietary needs of pets. This focus on pet health is complemented by a custom order service that allows for personalized product selection, making it an indispensable spot for pet owners seeking tailored solutions.

The store's dedication to local animal welfare is another key factor in its accolades. A significant portion of its profits are donated monthly to local rescue groups, enhancing its reputation as a socially responsible business. This commitment not only supports the community but also builds strong ties with pet owners who value ethical practices. The store's location in a historically rich area like Palm Bay adds to its charm, creating a welcoming and engaging environment for both pets and their human companions.

Customer reviews paint a picture of Tails at The Barkery as a place where quality and service shine. Pet owners frequently praise the knowledgeable staff, especially owner Pam Shaia, whose expertise in pet nutrition and product selection makes the store a trusted resource. While some reviews mention minor issues with pricing clarity and occasional staff misinformation, these are overshadowed by the overwhelmingly positive feedback. The store's comprehensive approach to pet care, combined with its vibrant atmosphere and community engagement, solidifies its position as a beloved and acclaimed destination in the local pet retail scene.

About Tails At The Barkery

Tails at the Barkery, a beloved pet store nestled in the historic Cocoa Village of Palm Bay, Florida, has established itself as a go-to destination for pet enthusiasts and their canine and feline companions over the past six years. Since its opening in 2016, the store has consistently offered a unique blend of products and services that cater to the diverse needs of pets and their owners. The core of Tails' appeal lies in its commitment to providing a wide array of fresh treats, including both soft and hypoallergenic options, ensuring that pets receive nutritious and safe snacks. Additionally, the store's custom order service allows pet owners to tailor products specifically to their pets' preferences and dietary needs, making it a go-to spot for personalized pet care.

Beyond its product offerings, Tails at the Barkery distinguishes itself through its dedication to supporting local animal welfare. A significant portion of the store's profits are donated monthly to featured animal rescue groups, reflecting a strong commitment to community service and ethical business practices. This initiative not only enhances the store's reputation but also fosters a positive relationship with the local pet community and animal lovers. The store's location in Palm Bay, a city known for its rich history and vibrant community, further contributes to its appeal, making it a welcoming space for both pets and their human families.

Visitors to Tails at the Barkery can look forward to an engaging and supportive shopping experience, where staff are knowledgeable and passionate about pets. The store's "Friends of the Barkery" section offers additional resources and information for pet owners, including tips on pet care, health, and behavior. This holistic approach to pet retail not only enhances customer satisfaction but also positions Tails at the Barkery as a trusted and integral part of the local pet community. With its blend of quality products, community support, and welcoming atmosphere, Tails at the Barkery continues to thrive as a beloved destination for pets and pet parents alike.

Category Tags
Pet Store Store Product Service Community Engagement

What Customers Say

4.8
Rating Based On
78
Official Google Reviews
5
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Customers consistently highlight the exceptional customer service and friendly atmosphere at Tails At The Barkery, noting that staff members often go out of their way to assist and make purchases enjoyable. Many reviews mention the knowledgeable staff, particularly owner Pam Shaia, who provides valuable advice on pet nutrition and product selection, making it a go-to destination for both new and experienced pet owners.

Several reviews emphasize the store's commitment to using high-quality, natural ingredients and locally sourced products, appealing to pet owners seeking healthier options for their pets. The variety of treats and items available, from homemade goodies to specialty items like CBD treats and anxiety relief products, catnip toys, and even dog-friendly bakery goods, catnip toys, and treats for cats, underscores the store's comprehensive approach to pet care.

The store's welcoming environment, both for dogs and cats, is another recurring theme. Customers appreciate the spacious, clean layout and the opportunity to interact with both pets and staff, creating a memorable experience. The store's involvement in local community events and charity work further enhances its reputation as a caring and supportive business.

However, some reviews note areas for improvement, such as clarity in pricing information and occasional misinformation from staff. Despite these minor issues, the overall sentiment is overwhelmingly positive, with customers highly recommending Tails At The Barkery to others in the area, especially those interested in local, pet-friendly businesses.