Michaels

Craft Store Crafts Art Supplies

Bestie Business Card

Michaels arts and crafts stores offer a wide selection that's sure to cover your creative needs. Find inspiration at our craft store in Livermore, CA.

Business Hours

Mon: 9:00am - 9:00pm
Tue: 9:00am - 9:00pm
Wed: 9:00am - 9:00pm
Thu: 9:00am - 9:00pm
Fri: 9:00am - 9:00pm
Sat: 9:00am - 9:00pm
Sun: 10:00am - 7:00pm

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About Livermore, California, USA

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Nominated for BestAround

A-
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Michaels emerges as a standout craft store in the Tri-Valley area, earning its nomination for "BestAround" through a blend of accessibility, product diversity, and community engagement. Its extended hours ensure it's a go-to destination for both professionals and enthusiasts, offering comprehensive services from water and flood protection to decorative arts and seasonal collections that resonate with the region's vibrant craft scene. The store's commitment to sustainability and its wide array of creative items, including specialized craft supplies and unique event offerings, further solidify its appeal.

Customer feedback highlights Michaels' strengths in product selection and cleanliness, particularly in the craft and arts sections, where the breadth of offerings from yarns to custom framing is unmatched. The friendly and helpful staff contribute significantly to the positive shopping experience, with online ordering options enhancing convenience. However, some customers have noted stock inconsistencies for niche items and a limited floor service, which could be mitigated with better inventory management and expanded service areas.

Despite these minor shortcomings, Michaels' reputation for quality products, exceptional customer service, and community focus keeps it firmly in the "BestAround" category. Its ability to adapt and thrive through various seasons, coupled with its strong online presence, ensures it remains a beloved and trusted hub for crafters and event planners in the East Bay area and beyond. The store's continuous efforts to balance high-quality offerings with manageable pricing and excellent service make it a compelling choice for anyone seeking reliable and inspiring craft experiences.

About Michaels

Michaels stands as a cornerstone in the craft store landscape of the Tri-Valley area, offering a comprehensive range of services and products tailored to both artisans and consumers. With extended operating hours throughout the week, from Monday morning until Sunday afternoon, the store ensures accessibility for all customers, making it a convenient choice for those seeking high-quality, reliable water and flood protection services. The store's commitment to sustainability is evident in its efforts to provide eco-friendly solutions while maintaining operational efficiency.

Beyond its core services, Michaels offers a diverse array of creative and decorative items, including high-quality fabrics, sewing patterns, and a wide selection of party supplies. The store's events and classes cater to a broad audience, from children learning crafts to adults exploring new hobbies like painting and quilting. Specialized offerings such as helium balloons and custom balloon arrangements add a unique touch to celebrations, while private events and fabric shopping options meet the needs of more serious crafters and event planners.

Michaels' seasonal collections, particularly in spring and Cinco de Mayo, showcase the store's ability to adapt and thrive throughout the year. The store's online presence complements its physical location, allowing customers to order products and services with ease, whether for in-store pickup or home delivery. With a strong focus on customer satisfaction and community engagement, Michaels continues to be a trusted and beloved destination for craft enthusiasts and event planners alike.

Category Tags
Craft Store Crafts Art Supplies Events Classes Sustainable Products

What Customers Say

4.3
Rating Based On
259
Official Google Reviews
5
150
4
67
3
26
2
7
1
9

Customers have consistently highlighted the excellent selection and cleanliness of Michaels, particularly in the craft and arts supply sections. Many reviewers noted the wide variety of items available, from yarns and markers to custom framing and holiday decorations, making it a go-to destination for both beginners and seasoned crafters. The store's organization and neat appearance were frequently praised, contributing to a pleasant shopping experience.

Several customers appreciated the helpful and friendly staff, who often went out of their way to assist with product inquiries and provide recommendations, enhancing the overall customer service. The availability of online ordering for in-store pickup was also a significant benefit, allowing customers to save time and still enjoy a wide range of products.

However, there were mixed reviews regarding specific areas of concern. Some customers mentioned issues with stock availability, particularly for niche items like certain types of macrame jute and suncatchers, which were not consistently found in stock. Others noted that while the store was generally well-maintained, the limited floor service could be a drawback for those who prefer more personalized assistance. Additionally, a few customers expressed disappointment with the lack of certain brands, such as Sizzix and Cricut, which they no longer carry.

Despite these minor issues, overall, Michaels maintains a strong reputation for quality products, helpful staff, and a clean, organized environment. The store's ability to balance high-quality offerings with manageable prices and excellent customer service continues to attract a loyal customer base, making it a standout destination in the East Bay area and beyond.