Precision Auto Body

Auto Body Shop Auto Repair Shop Automotive Services

Business Hours

Mon: 9:00am - 5:00pm
Tue: 9:00am - 5:00pm
Wed: 9:00am - 5:00pm
Thu: 9:00am - 5:00pm
Fri: 9:00am - 5:00pm
Sat: 7:00am - 2:00pm
Sun: Closed

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About Orlando, Florida, USA

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Nominated for BestAround

A-
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Precision Auto Body, with its three-decade history and I-CAR Certified Technicians, presents itself as a standout in Orlando's competitive automotive repair scene. The shop's commitment to excellence is evident in its state-of-the-art facilities, equipped with advanced tools and systems that ensure high-quality repairs. Their comprehensive service offerings, from meticulous collision repairs to routine maintenance like paint restoration and glass replacement, coupled with a computerized color matching system for flawless results, underscore their dedication to precision and customer satisfaction.

Customers frequently commend Precision Auto Body for its professionalism, punctuality, and the team's exceptional attention to detail. The 24/7 emergency service and free towing within a 10-mile radius further enhance their appeal, offering convenience and peace of mind to vehicle owners. However, the shop's reputation isn't without blemishes. Negative reviews highlight issues such as unprofessional staff behavior, warranty violations, and questionable pricing, indicating that while the technical prowess is undeniable, unwavering commitment to customer service and ethical practices are equally vital for long-term success.

The mixed reviews paint a nuanced picture of Precision Auto Body's potential. Their dedication to quality and customer service, coupled with the need for consistent ethical conduct, positions them as a strong contender for the "BestAround" designation. However, their ability to translate this potential into sustained excellence hinges on addressing the recurring customer complaints and solidifying their reputation for transparency and accountability. If they can navigate these challenges, Precision Auto Body could solidify its place as a trusted name in Orlando's automotive repair landscape.

About Precision Auto Body

Precision Auto Body Repair stands out in the competitive automotive repair landscape of Orlando, Florida, with a rich history spanning over three decades. Founded by a team of I-CAR Certified Technicians, the shop is committed to delivering exceptional service through state-of-the-art collision repair technology and meticulous attention to detail. Their facility, spanning 12,000 square feet, is equipped with advanced tools and systems designed to restore vehicles to their optimal condition, ensuring that every repair meets the highest standards of quality and reliability.

One of the key differentiators for Precision Auto Body Repair is its comprehensive range of services, from intricate collision repairs to routine maintenance tasks such as paint restoration and glass replacement. The shop employs a computerized color matching system to guarantee flawless results, whether it's restoring the exterior finish of a vehicle or ensuring that new glass fits perfectly. This commitment to precision and excellence is further underscored by their flexible service hours and direct insurance billing options, making it convenient for customers to receive prompt and hassle-free repairs.

In addition to their technical expertise, Precision Auto Body Repair places a strong emphasis on customer satisfaction. Their 24/7 emergency service ensures that no vehicle is left stranded due to an unexpected issue. The shop also offers a free towing service within a 10-mile radius for major repairs, adding significant value to their offerings. By maintaining transparent pricing and refusing overpriced franchise fees, Precision Auto Body Repair aims to provide a hassle-free experience that sets them apart in the automotive repair industry. With a focus on quality, convenience, and customer service, Precision Auto Body Repair is poised to continue its legacy of excellence in Orlando, Florida.

Category Tags
Auto Body Shop Auto Repair Shop Automotive Services Body Repair Facility

What Customers Say

4.4
Rating Based On
139
Official Google Reviews
5
111
4
9
3
3
2
2
1
14

Customers have shared a range of experiences at Precision Auto Body, highlighting both exceptional service and significant issues. Positive feedback emphasizes the quality of work, professionalism, and customer care, particularly in areas such as fender paint matching, exterior painting, and body repairs. Many customers praise the team's attention to detail, punctuality, and willingness to go above and beyond for their needs. The use of quotes and ratings reflects a high level of satisfaction, with several customers recommending the shop enthusiastically to others.

However, there are also notable complaints that underscore the importance of customer service and transparency. Some customers have reported unprofessional behavior, including rude staff, failure to honor warranties, and misleading pricing practices. These negative experiences highlight the need for stringent quality control and ethical business practices within the shop. The mixed reviews serve as a reminder that while Precision Auto Body has the potential to be an excellent service provider, maintaining high standards and addressing customer concerns promptly is crucial for building and sustaining a loyal customer base.