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Way Scarff Ford Auburn is a new and used vehicle dealer. Come see us in Auburn, WA today. We also serve customers from Federal Way, Kent, and Seattle.
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DirectionsAbout Auburn, Washington, USA
MoreAuburn offers diverse attractions for residents and visitors alike, including the Auburn International Raceway for racing enthusiasts and scenic outdoor spaces like Muckleshoot Golf Course and Les Gove Park. Community events such as the Auburn Days festival celebrate local culture with activities that cater to families. The city's economic landscape is bolstered by industries such as aerospace, forestry, and technology, with Boeing and Weyerhaeuser playing significant roles in providing employment opportunities. Local amenities include a robust education system through the Auburn School District, healthcare services at MultiCare Auburn Medical Center, and cultural venues like the Auburn Aviation Museum. The city’s strategic location offers convenient transportation options including Interstate 290 and Sounder commuter rail line to Seattle. With mild winters and warm summers, Auburn provides an inviting climate amidst its rolling hills and lush forests, making it a desirable place for both businesses and residents seeking small-town charm combined with economic vitality.
Nominated for BestAround
Way Scarff Ford distinguishes itself in Auburn, WA, as a dealership that consistently receives high praise for its customer-centric approach and comprehensive service offerings. With over 85 reviews indicating sustained satisfaction, the dealership's reputation for reliability and excellence is firmly established. Its wide array of services, from routine maintenance to specialized repairs for heavy-duty vehicles, caters to a broad audience, including families and truck enthusiasts, underscoring its versatility and customer focus.
The dealership's commitment to exceptional service is evident in its staff, who are highly trained and dedicated, often achieving OEM certification. This expertise is complemented by innovative solutions like mobile service options, making it convenient for customers to manage their automotive needs without disruption. Community engagement further enhances its standing, with initiatives that reflect a genuine corporate responsibility towards Auburn's residents.
Customer testimonials paint a picture of Way Scarff Ford as a trusted partner, where service extends beyond the transactional to include post-sale support and personalized attention. The dealership's flexibility in accommodating special requests and its seamless handling of complex transactions without compromising customer comfort are key factors that likely contribute to its nomination for "BestAround." This holistic approach to automotive service positions Way Scarff Ford as a standout choice, worthy of recognition in the competitive landscape of automotive dealerships.
About Way Scarff Ford
Way Scarff Ford in Auburn, WA, presents itself as a comprehensive automotive service and dealership with a strong emphasis on customer satisfaction and community engagement. With over 85 reviews and consistently high ratings, the dealership has established a reputation for reliability and excellence. The business offers a wide array of services, from new and used car sales to extensive parts inventory, ensuring that customers can find everything they need for their vehicles. Whether it's routine maintenance, repairs, or the latest model offerings, Way Scarff Ford caters to a diverse clientele, including families, commuters, and heavy-duty truck enthusiasts.
The dealership prides itself on its exceptional customer service, with dedicated technicians who are OEM-certified and committed to using the latest technology to diagnose and resolve issues efficiently. The service department is particularly highlighted for its mobile and pick-up/delivery options, making it convenient for customers to schedule maintenance or repairs without leaving their homes. Additionally, Way Scarff Ford emphasizes community involvement, reflecting its commitment to being a responsible corporate citizen in Auburn, WA.
For those looking to sell their vehicles, the dealership offers an exclusive profit-sharing program, providing an additional incentive to partner with Way Scarff Ford. The showroom hours are flexible, accommodating both weekday and weekend schedules, and the business is open from 9 AM to 8 PM, Monday through Saturday, with extended hours on Sundays from 10 AM to 7 PM. This comprehensive approach—from vehicle selection to after-sales support—positions Way Scarff Ford as a trusted and reliable choice for automotive needs in the region.
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What Customers Say
3,237
Official Google Reviews
Customer experiences from Way Scarff Ford highlight a consistent theme of exceptional service, personalized attention, and a commitment to customer satisfaction across various touchpoints. Customers frequently praise the dealership staff for their friendliness, professionalism, and willingness to go above and beyond to meet their needs. For instance, Ryan and Sam at Way Scarff Ford are consistently highlighted for their patience, helpfulness, and ability to listen to customer concerns without pressure, ensuring a stress-free buying experience. The sales process is described as transparent, with clear communication about vehicle options, pricing, and financing terms, allowing customers to make informed decisions.
Many reviews emphasize the dealership's commitment to customer service even after the sale, such as when customers received follow-up support from sales representatives like Amber Ketrenos and William Pierce, ensuring customer satisfaction post-purchase. The use of technology, like video tours and online availability for initial consultations, is also noted as enhancing the customer experience.
Customers appreciate the dealership's flexibility and willingness to accommodate special requests, such as customizing a vehicle or negotiating prices. The service team's ability to handle complex transactions smoothly, from test drives to paperwork, without rushing customers is another recurring positive aspect. Overall, the feedback suggests that Way Scarff Ford creates a welcoming and supportive environment for potential buyers, fostering loyalty and encouraging repeat business.