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Searching for a grocery store near you? #35 Stater Bros. Markets Baker has a convenient location serving your local area.
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DirectionsAbout Costa Mesa, California, USA
MoreThe city is culturally vibrant, hosting attractions such as the Segerstrom Center for the Arts and South Coast Repertory theater, drawing regional audiences. Outdoor enthusiasts benefit from numerous parks and easy access to beaches due to its proximity to the Pacific Ocean. With strong community resources like highly-rated schools and comprehensive healthcare services, Costa Mesa ensures residents' well-being. The business environment is robust, with diverse sectors including technology and hospitality contributing to employment opportunities. Transportation benefits from strategic locations near major highways and John Wayne Airport. Crime rates are below national averages, enhancing resident safety. The climate features warm, sunny days typical of Southern California. Costa Mesa’s blend of high-end retail, cultural offerings, and community spirit makes it a desirable place for living, working, or visiting.
Nominated for BestAround
Stater Bros. Markets stands out as a community-focused grocery store with a clear mission to offer fresh, affordable, and healthy options. Its 35-hour operation from Monday through Sunday caters to a broad demographic, ensuring accessibility for all community members. The store's curated selection of natural foods, health products, and specialized services like the Mother's Market and Kitchen section positions it as a leader in quality and community support. Customers frequently commend its cleanliness, friendly staff, and competitive pricing, making it a preferred choice for grocery shopping in Orange County.
However, the store's nomination for "BestAround" also highlights areas where it could excel. While praised for its welcoming environment and extensive product range, some customers have noted issues with staff motivation, particularly in the deli section, leading to longer wait times and less personalized service. Food quality has been a point of contention, with occasional reports of subpar items like pithy pears. Additionally, stock shortages and perceived aggressive scanning techniques have marred the shopping experience for some patrons.
Despite these minor shortcomings, Stater Bros. Markets' overall appeal is strong, driven by its commitment to customer service and community engagement. The store's mobile app and social media presence further enhance its appeal by providing convenience and keeping customers informed. To solidify its "BestAround" designation, Stater Bros. Markets would benefit from addressing operational inefficiencies, expanding product variety, and refining customer service practices, ensuring it continues to meet and exceed customer expectations while maintaining its core values of freshness, affordability, and community focus.
About Stater Bros. Markets
Stater Bros. Markets is a community-oriented grocery store that positions itself as a Fresh. Affordable. Community First establishment, offering a curated selection of high-quality natural foods, health products, and services aimed at fostering a healthier lifestyle for its patrons. The store's core mission is to provide a comprehensive shopping experience that caters to the diverse needs of its customers, from those seeking organic and locally sourced produce to individuals looking for specialty meats and bakery items.
Operating from Monday through Sunday, from 6 AM to 11 PM, Stater Bros. Markets ensures that it is accessible to the entire community, regardless of time constraints. The store's offerings span a wide range of categories, including a dedicated section for Mother's Market and Kitchen, which specializes in natural and organic health foods, health products, and educational resources. This commitment to quality and community support is reflected in the store's 35-hour operating schedule, designed to accommodate late-night shoppers and early risers alike.
In addition to its extensive grocery selection, Stater Bros. Markets provides a variety of convenient services such as curbside pickup, custom cake baking, and vacuum marinated meats, all aimed at enhancing the customer experience. The bakery and deli sections offer fresh baked goods and gourmet delights, while the meat department features high-quality, certified Angus beef and premium seafood. For those seeking a more personalized touch, the store's in-store services are complemented by a mobile app that allows customers to order groceries from home, streamlining the shopping process and offering added convenience. Stater Bros. Markets invites customers to explore its offerings and join its community through the mobile app, emails, and social media channels, ensuring they stay informed about upcoming events and special promotions.
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What Customers Say
1,038
Official Google Reviews
Customers have consistently praised Stater Bros. Markets for its cleanliness, friendly and helpful staff, and competitive pricing, making it a go-to destination for grocery shopping in the Orange County area. Many reviewers highlight specific strengths such as the excellent deli counter, vast selection of goods, particularly fresh produce and specialty items like salsa and ice creams, and the generally positive store environment despite occasional minor issues with service or stock availability.
However, there are also notable criticisms. Some customers have reported issues with staff unmotivation, especially in the deli department, which can lead to longer wait times and less personalized service. Others have noted problems with food quality, such as items not meeting expectations (e.g., pithy pears), and concerns about stock shortages for certain items. Additionally, a few customers have expressed frustration over the store's practices, including perceived aggressive scanning techniques and long checkout lines during peak hours.
Despite these issues, the overall sentiment remains largely positive. Many customers appreciate the store's commitment to customer service, even in challenging situations, and the cleanliness and spaciousness of the facilities. The store's ability to maintain a welcoming atmosphere and offer a wide range of products continues to attract regular visitors, although some have called for improvements in certain areas, such as increasing the variety of chicken sizes and maintaining competitive pricing.
The mixed reviews suggest that while Stater Bros. Markets excels in many aspects, there is room for enhancement in operational efficiency, product availability, and customer service practices to further solidify its reputation as a top-tier grocery store in the community.