Hungry Howie's Pizza

Pizza Delivery Food Delivery Catering Services

Bestie Business Card

Order pizza delivery or takeout from Hungry Howie's in Westland, MI on Ford Rd. View our daily specials and quickly order our original flavored crust pizza.

Social Links

Business Hours

Mon: 11:00am - 11:00pm
Tue: 11:00am - 11:00pm
Wed: 11:00am - 11:00pm
Thu: 11:00am - 11:00pm
Fri: 11:00am - 12:00am
Sat: 11:00am - 12:00am
Sun: 11:00am - 11:00pm

Local Map

Directions

Your browser does not support embedded maps. View larger map

About Westland, Michigan, USA

More

Nominated for BestAround

A-
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Hungry Howie's Pizza, a Michigan-based delivery service with a five-decade legacy, presents a compelling case for consideration in the "BestAround" category, albeit with notable caveats. The business excels in delivering a diverse menu that caters to varied palates, from traditional pizzas to innovative flavor combinations, and its commitment to convenience through multiple delivery channels is a significant strength. The customer service, particularly highlighted by staff members, contributes positively to the overall experience, making it appealing to both locals and visitors.

However, the business's nomination for "BestAround" also underscores persistent challenges that could hinder its full potential. Frequent complaints about inconsistent delivery times, inaccurate orders, and subpar customer service-especially in phone interactions and online ordering-suggest areas needing urgent attention. Issues like food safety incidents and staffing shortages further complicate the picture, indicating a need for more robust quality control and operational efficiency.

While Hungry Howie's has carved out a niche with its menu variety and welcoming atmosphere, the business must address these service and logistical concerns to solidify its position as a top-tier pizza delivery service. If managed effectively, its strengths could lead it to qualify for the prestigious "BestAround" title, but sustained improvements in consistency, accuracy, and customer communication are essential.

About Hungry Howie's Pizza

Hungry Howie's Pizza & Subs, Inc., a Michigan-based business with a strong presence in Westland, MI on Ford Rd., has established itself as a leading provider of pizza delivery services. Over the past five decades, the company has built a reputation for delivering high-quality, flavorful pizzas and a diverse menu that caters to a wide range of tastes, from classic pepperoni to innovative flavored crust options like Butter Cheese, Asiago Cheese, and Cajun. The menu extends beyond pizza to include calzone-style subs, Howie Bread, fresh salads, wings, and desserts, making it a one-stop culinary destination for locals and visitors alike.

The core of Hungry Howie's success lies in its commitment to exceptional customer service and convenience. The company offers a user-friendly online ordering system and, for added flexibility, allows customers to opt for curbside pickup or delivery through DoorDash®, ensuring that the best pizza is always within reach. This multi-channel approach not only enhances accessibility but also caters to the varying preferences of its customer base, from busy professionals to families celebrating special occasions.

In addition to its robust menu and delivery services, Hungry Howie's has expanded its offerings to include party planning solutions, providing tailored pizza and Howie Bread combo meals that cater to the unique needs of events. This holistic approach to dining and event management underscores the company's dedication to creating memorable experiences for its customers. The business's commitment to quality, innovation, and customer satisfaction has solidified its position as a trusted name in the Westland, MI pizza delivery market.

Category Tags
Pizza Delivery Food Delivery Catering Services Dining Services

What Customers Say

4.2
Rating Based On
291
Official Google Reviews
5
177
4
57
3
18
2
11
1
28

Customer experiences at Hungry Howies Pizza reveal a mixed bag, with several standout reviews alongside significant complaints. Positive feedback often centers on the quality of the food, particularly the crust variety and flavorful toppings, with customers praising the freshness and preparation. The friendly and efficient service, especially from staff members like Chris, David, and Andrew, is frequently highlighted as a key strength. However, numerous reviews also point to issues such as inconsistent delivery times, inaccurate order fulfillment, and poor customer service, particularly when dealing with phone interactions or online ordering discrepancies.

One recurring theme in the negative reviews is the variability in service quality, with some customers experiencing long wait times, miscommunication, or outright rudeness from staff. The management's handling of complaints, especially regarding issues like food safety (e.g., stale or moldy pizza) and delivery errors, has been criticized for being dismissive or unhelpful. Additionally, there are concerns about the impact of external factors, such as staffing shortages, on service delivery, with some customers feeling that the business's reputation suffered due to these issues.

Despite these challenges, there are also positive aspects noted, such as the variety of crust options and the overall welcoming atmosphere. Some customers appreciate the business's commitment to using fresh ingredients and its friendly approach, even in stressful situations. The mixed reviews suggest that while Hungry Howies has the potential to be a top pizza destination, addressing the recurring issues of service consistency, order accuracy, and customer communication is crucial for improving customer satisfaction and loyalty.