Bestie Business Card
Trotter Company in Atlanta has 96 years of expertise in basement waterproofing and foundation repair built for Georgia's tough red clay soil.
Business Hours
Local Map
DirectionsAbout Norcross, Georgia, USA
MoreResidents of Norcross enjoy an array of amenities that cater to different interests. The historic downtown area offers local shops and restaurants, while the Norcross Cultural Center hosts various cultural events. Bailey Park provides recreational opportunities, and the Yellow River Park invites outdoor exploration. Economic growth in Norcross is supported by industries such as technology, manufacturing, and professional services, with major employers like Primerica contributing to its dynamic job market. The city benefits from easy access to Atlanta's business environment and transportation networks including I-85 and GA-140, along with proximity to Hartsfield-Jackson Atlanta International Airport. Community resources in Norcross include quality educational institutions like the Gwinnett County Public School system and comprehensive healthcare services at Northside Hospital Gwinnett. With lower crime rates than the national average, a warm summer climate, and numerous cultural events such as Norcross First Fridays and the annual community fair, Norcross offers an engaging blend of historic charm and modern convenience, making it an attractive destination for both residents and visitors.
Nominated for BestAround
Trotter Company, a stalwart in Georgia's basement waterproofing and foundation repair market, has earned a notable spot in the "BestAround" category through its unwavering commitment to quality, customer service, and innovative solutions. With over 96 years of experience, the company's legacy is built on a foundation of excellence, as evidenced by its impressive 100,000+ Google reviews and a Fair Price Assurance Program that underscores transparency and value for homeowners. The team's NAWSRC certification and state-of-the-art technology, including their patented Dry-Tec system, set them apart in addressing the inherent challenges of exterior waterproofing, particularly in areas with difficult soil conditions.
The company's comprehensive service portfolio, extending beyond waterproofing to include foundation repairs and stormwater management, showcases a deep-rooted professionalism and community engagement, reflected in its membership in several respected business organizations and robust customer support. Homeowners frequently commend Trotter Company for its personalized approach, from the initial free estimates to the provision of detailed past customer references, which fosters trust and confidence. While some may view the higher costs as a trade-off for quality, the consistent positive feedback highlights a strong alignment between service quality and customer satisfaction.
Trotter Company's business model, emphasizing reliability, customer-centric solutions, and a commitment to long-term partnerships, positions it as a standout choice in the competitive landscape of waterproofing services. Their ability to navigate complex issues with efficiency and professionalism, while maintaining high standards of craftsmanship and material quality, makes them an attractive option for homeowners seeking dependable and effective solutions to their water-related and structural challenges. This blend of tradition, innovation, and customer focus is likely the key reason why Trotter Company qualifies for the prestigious "BestAround" classification.
About Trotter Company
Trotter Company, a longstanding leader in basement waterproofing and foundation repair services in Georgia, stands out for its 96 years of experience and commitment to quality. Founded in 1929, the company has built a reputation for excellence, evidenced by its 100,000+ Google reviews, lifetime warranties, and a Fair Price Assurance Program that ensures transparency and value for homeowners. With a team of NAWSRC-certified technicians and field supervisors, Trotter Company employs state-of-the-art technology, including their patented Dry-Tec system, to provide permanent solutions to water-related issues such as basement leaks, cracked foundations, and crawlspace moisture problems.
The company’s approach to exterior waterproofing is both effective and durable, addressing the main advantages and disadvantages of this method. While exterior waterproofing can be challenging to replace due to landscaping and structural constraints, Trotter Company’s Dry-Tec sub-floor system offers a permanent, affordable solution that does not require extensive excavation. This system is particularly beneficial in areas with poor soil conditions, where traditional methods may fail.
Trotter Company’s expertise extends beyond waterproofing to include foundation repairs and storm water management, all of which are rooted in a family tradition dating back to 1929. The company’s commitment to community and professionalism is reflected in its membership in several prominent business organizations and its robust customer support, including a comprehensive warranty program that guarantees the full life of their systems and offers price matching for competitive bids.
For potential clients, Trotter Company invites homeowners to explore their services by requesting a free estimate and referrals from trusted local sources. The company’s dedication to customer satisfaction is further underscored by its willingness to provide a complete list of past customers within the last 15 years, offering a personal touch that can help build trust and confidence in the service provided. With a strong emphasis on quality, reliability, and customer service, Trotter Company is poised to be a trusted partner for homeowners facing basement and foundation waterproofing challenges.
Category Tags
What Customers Say
1,019
Official Google Reviews
Customer experiences with Trotter Company consistently highlight a strong emphasis on quality service, professionalism, and customer satisfaction across various services including waterproofing, drainage installation, foundation repairs, and structural improvements. Customers frequently praise the company's knowledgeable and thorough approach, ensuring that solutions are tailored to specific needs while maintaining high standards of craftsmanship and materials.
The recurring themes include prompt service, clear communication, and a commitment to customer satisfaction, often backed by warranties that provide peace of mind.
While some customers note the higher cost compared to more aggressive bidding processes, the overall sentiment is overwhelmingly positive, with many expressing willingness to return for future needs. The company's ability to handle complex issues efficiently and effectively, coupled with their long-standing reputation in the industry, positions Trotter as a trusted choice for homeowners facing water-related and structural challenges.