Michaels

Craft Store Crafts Handmade

Bestie Business Card

Michaels arts and crafts stores offer a wide selection that's sure to cover your creative needs. Find inspiration at our craft store in Bloomingdale, IL.

Business Hours

Mon: 9:00am - 9:00pm
Tue: 9:00am - 9:00pm
Wed: 9:00am - 9:00pm
Thu: 9:00am - 9:00pm
Fri: 9:00am - 9:00pm
Sat: 9:00am - 9:00pm
Sun: 10:00am - 7:00pm

Local Map

Directions

Your browser does not support embedded maps. View larger map

About Bloomingdale, Illinois, USA

More

Nominated for BestAround

A-
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Michaels, a craft store nestled in Bloomingdale, IL, has garnered attention for its comprehensive selection and extended hours, positioning itself as a go-to destination for arts and crafts enthusiasts. The store's weekly promotions, including special deals and online order incentives, underscore its commitment to customer convenience and community engagement. Its diverse product range, from high-quality fabrics to party supplies, caters to a broad audience, making it particularly appealing to DIY enthusiasts and event planners.

However, the store's nomination for "BestAround" is tempered by notable operational challenges. Long wait times, especially during peak periods, and inconsistent customer service have been recurring issues, with some staff members coming across as unhelpful or even unprofessional. The strict return policy has also drawn criticism, leading to frustration among customers who feel their purchases are not adequately supported. Additionally, while cleanliness and organization are generally good, inconsistencies in these areas have marred the shopping experience.

Despite these drawbacks, Michaels maintains a loyal customer base, drawn by its welcoming atmosphere and the quality of products. The store's private events and custom services, such as balloon inflation and crafting classes, further enhance its appeal, offering unique value for those looking to host memorable gatherings. The balance between its strengths and weaknesses suggests that while Michaels may not be perfect, it continues to qualify for recognition as a standout business in the local craft scene, particularly for its community-focused approach and comprehensive offerings.

About Michaels

Michaels, a prominent craft store located at 402 W Army Trail Dr, Bloomingdale, IL, offers a comprehensive range of products and services tailored to enthusiasts of arts, crafts, seasonal decor, and more. The store operates extended hours throughout the week, providing flexibility for customers to engage with its offerings. From Monday through Sunday, Michaels provides a variety of weekly advertisements, coupons, and special deals, including a $299 start time for online orders that can be picked up in-store and a dedicated space for hosting birthday parties, complete with all necessary materials and cleanup services.

For craft enthusiasts, Michaels is a one-stop shop, featuring high-quality fabrics, sewing patterns, quilting supplies, and home upholstery materials. The store's fabric section offers a wide array of options, from cotton and fleece to seasonal prints, catering to both beginners and experienced crafters. Michaels also provides a selection of party supplies, including tableware, party favors, and banners, making it easy for customers to transform any space into a festive environment.

The store's commitment to community engagement is evident through its events and classes. Michaels hosts weekly art classes, sewing workshops, and crafting sessions, both online and in-store, fostering a supportive environment for participants of all ages and skill levels. These classes are complemented by a variety of themed decorations, including spring floral wreaths, Cinco de Mayo banners, and Pride décor, ensuring that customers can find inspiration and materials to bring their creative visions to life.

For those looking to host a memorable celebration, Michaels offers private events and birthday parties, complete with a dedicated Party Captain and a range of crafting activities, from paint pouring to crochet. The store's pricing is competitive, starting at $299 for kids' parties and $399 for private events, making it an accessible option for families and groups alike.

Michaels also emphasizes convenience, offering helium balloon inflation services and custom balloon arrangements to enhance any event. Whether you're planning a birthday party, a family gathering, or a corporate celebration, Michaels provides the tools and expertise to create lasting memories. By visiting a local store or booking an online event, customers can easily access the resources they need to host a successful and enjoyable gathering.

Category Tags
Craft Store Crafts Handmade Art Supplies Decorative Items

What Customers Say

4.3
Rating Based On
672
Official Google Reviews
5
390
4
159
3
72
2
20
1
31

Customers at Michaels have reported a range of experiences that highlight both the strengths and areas for improvement within the store. On the positive side, many patrons praise the friendly and helpful staff, noting that employees are often available to assist with a variety of needs, from finding specific items to providing excellent customer service, even in challenging situations. The store's extensive selection and wide range of products, particularly in craft supplies and seasonal decorations, have been frequently highlighted as strengths, making it a go-to destination for DIY enthusiasts and crafters alike.

However, the reviews also reveal significant pain points. Some customers have experienced long wait times, especially during peak hours, and have encountered employees who seemed unhelpful or even rude, particularly in interactions with new staff members. The return policy has been criticized for being overly strict, with instances where returned items were not accepted despite clear instructions. Additionally, the store's cleanliness and organization, while generally good, have been inconsistent, with some areas feeling cluttered or poorly maintained.

The checkout process has also been a source of frustration, with long lines and perceived inconsistencies in service quality. The use of self-checkout systems has been met with mixed reviews, with some customers finding them difficult to navigate and others expressing dissatisfaction with the speed and reliability of these options. Despite these issues, many customers remain loyal due to the store's overall positive atmosphere and the quality of products available.

The store's commitment to social distancing and hygiene practices, while appreciated, has also led to some inconveniences, such as crowded aisles and limited seating areas. Overall, Michaels continues to receive mixed feedback, with customers balancing their appreciation for the store's offerings against the challenges they face in terms of service and operational efficiency.