Shadow Wood Flooring, Inc.

Flooring Store Flooring Installation

Bestie Business Card

For nearly twenty years, Shadow Wood Flooring has provided high-quality flooring material and flooring installation services to the Alpharetta area.

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Business Hours

Mon: 9:00am - 5:00pm
Tue: (veteransday)9a–5pho
Wed: 9:00am - 5:00pm
Thu: 9:00am - 5:00pm
Fri: 9:00am - 5:00pm
Sat: Closed
Sun: Closed

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About Johns Creek, Georgia, USA

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Nominated for BestAround

A+
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Shadow Wood Flooring, Inc. emerges as a compelling contender for the "BestAround" designation, distinguished by its unwavering commitment to quality and customer service over nearly two decades in the Metro Atlanta region. The company's comprehensive range of services, from meticulous flooring selection to expert installation, coupled with personalized estimates and a robust referral program, sets a high bar for customer loyalty and positive word-of-mouth. Its strategic location in Johns Creek, accessible via convenient routes, further enhances its appeal, while the unique offering of mobile pet grooming services underscores its holistic approach to customer needs.

The business's dedication to excellence is palpable in every aspect of its operations, from the professionalism and responsiveness of its staff to the seamless execution of installations that leave customers stress-free. Customers frequently commend Shadow Wood Flooring for its ability to handle unforeseen challenges with professionalism and creativity, ensuring minimal disruption to daily life. The quality of the flooring itself is a standout feature, with customers consistently praising its durability, aesthetic appeal, and finish across various types, including carpets and hardwoods.

Moreover, Shadow Wood Flooring's competitive pricing and value-for-money proposition reinforce its reputation as a leader in the region's flooring market. The business's family-owned ethos, characterized by personal relationships and dedicated staff, adds a layer of authenticity and trust that resonates with customers. This combination of exceptional service, quality products, and customer-centric policies positions Shadow Wood Flooring not just as a competitor but as a deserving nominee for "BestAround," promising to delight both current and prospective clients alike.

About Shadow Wood Flooring, Inc.

Shadow Wood Flooring, Inc., a prominent player in the Metro Atlanta area, has been a trusted name in providing premium flooring solutions for nearly two decades. The company's commitment to excellence is evident in its comprehensive range of services, from high-quality flooring selection to expert installation in Alpharetta. With a dedicated team of professionals, Shadow Wood Flooring not only ensures that customers receive top-notch service but also offers personalized estimates and a referral program to foster customer loyalty and positive word-of-mouth.

The store's location at 10875 Jones Bridge Rd, Suite 4, in Johns Creek, Georgia, places it conveniently within the heart of Metro Atlanta, making it accessible to a wide clientele. Despite its physical presence, Shadow Wood Flooring extends its reach through mobile pet grooming services, a unique offering that caters to pet owners' needs while maintaining its focus on quality flooring. This dual commitment to both human and pet comfort underscores the company's holistic approach to service.

Shadow Wood Flooring's offerings extend beyond just flooring; they provide a full spectrum of solutions, including installation services, ensuring that customers receive a seamless experience from start to finish. The company's dedication to customer satisfaction is reflected in its flexible operating hours, with extended service on Saturdays and Sundays, and its commitment to quality until the customer is 100% happy. By offering a variety of flooring types, from carpets to hardwoods, Shadow Wood Flooring caters to diverse tastes and needs, solidifying its position as a leader in the region's flooring market.

Category Tags
Flooring Store Flooring Installation Retail Home Improvement

What Customers Say

5.0
Rating Based On
197
Official Google Reviews
5
195
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0
3
0
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Customers consistently highlight Shadow Wood Flooring's exceptional customer service, professionalism, and the quality of their work. Many emphasize the personalized attention they receive, from initial consultations to post-installation support, often noting that the team is highly responsive and communicative throughout the process. The installation experience is frequently praised for being efficient, thorough, and stress-free, with customers appreciating the care taken to minimize disruption to their daily lives.

Several reviews mention the company's ability to handle unexpected challenges, such as pets or leaks, with professionalism and creativity. The quality of the flooring itself is a recurring theme, with customers expressing satisfaction with the durability, aesthetics, and finish of the products. The competitive pricing and the value received for the investment are also frequently mentioned, reinforcing the perception that Shadow Wood Flooring offers excellent service at reasonable rates.

The business's commitment to customer satisfaction is evident in their willingness to go above and beyond, such as providing detailed explanations, offering recommendations, and ensuring that all parties are informed and comfortable with the process. The reviews also underscore the importance of a family-owned business, highlighting the personal relationships and the dedication of the staff to their clients' success. Overall, Shadow Wood Flooring is consistently praised for creating a positive and stress-free experience for its customers, making it a preferred choice in the flooring industry.