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American Backyard has the best patio furniture, Polywood, gas grills, umbrellas, fire pits, outdoor wicker, cast aluminum furniture, and teak.
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DirectionsAbout Alpharetta, Georgia, USA
MoreThe city is a hub for technology, finance, and professional services industries, hosting major employers like Verizon, Cisco, and LexisNexis. Avalon serves as a central gathering spot with upscale retail shops, restaurants, and a performing arts center, while Webb Bridge Park offers green spaces for recreation. The Alpharetta Arts Center and Big Creek Greenway contribute to the city's cultural and recreational offerings. Easy access to major highways and Hartsfield-Jackson Atlanta International Airport supports its robust transportation network. Education and healthcare are well-catered by resources like the Fulton County School System and Northside Hospital Alpharetta, with a strong emphasis on public safety reflected in lower crime rates compared to national averages. The climate offers four distinct seasons, enhancing the city's scenic beauty that combines suburban comfort with urban sophistication through diverse dining and shopping options.
Nominated for BestAround
American Backyard emerges as a compelling contender for the "BestAround" designation, distinguished by its curated selection of high-quality outdoor furniture that caters to both style and functionality. The store's inventory, featuring both contemporary and classic pieces like Treasure Garden's shade innovations and exclusive Ebel's collections, speaks to a thoughtful approach in meeting diverse customer tastes. Its comprehensive shop complete sets from leading manufacturers underscore a commitment to providing one-stop solutions for customers seeking everything from rockers to club chairs, all crafted with durability and style.
The store's emphasis on seasonal preparedness, particularly with pollen-resistant covers, adds a layer of practical value that resonates well with outdoor enthusiasts. Moreover, American Backyard's premium offerings at competitive prices, including high-end pieces like the Polywood Adirondack 5-Piece Group, position it as a strong contender in the premium segment of the outdoor furniture market. The store's design services further enhance its appeal, offering personalized guidance that elevates customer satisfaction and ensures spaces are tailored to individual visions.
Customer feedback paints a mixed but generally positive picture. Praise for knowledgeable staff and quality products is prevalent, with many customers highlighting the store's family-friendly, community-oriented atmosphere. However, challenges such as occasional delivery issues and communication gaps have been noted, suggesting areas for improvement in operational efficiency and customer service responsiveness. Despite these minor setbacks, American Backyard's strong foundation of quality, variety, and customer-centric approach positions it well for recognition in the "BestAround" category.
About American Backyard
American Backyard presents itself as a premier destination for outdoor furniture enthusiasts, offering a curated selection of high-quality pieces that blend style and functionality. The store's inventory spans a range of collections, including the latest shade innovations from Treasure Garden, which are designed to enhance the aesthetic appeal of any outdoor space. Notably, American Backyard also features exclusive items like the Ebel's Orleans Collection and the Palermo Curved Cushion Sectional, showcasing its commitment to providing unique and stylish options for customers.
Beyond furniture, the store has expanded its offerings to include comprehensive shop complete sets from leading manufacturers, ensuring that customers can find everything they need in one place. This includes a variety of outdoor rockers, swings, and club chair sets, all crafted with durability and style in mind. A standout feature is the store's emphasis on preparing customers for the upcoming pollen season, with curated outdoor furniture covers from Treasure Garden to keep spaces comfortable and inviting year-round.
For those looking to elevate their backyard experience, American Backyard offers a range of premium products at competitive prices. The store's selection includes the Polywood Vineyard Curveback Adirondack 5-Piece Group and the Polywood Select Nautical Adirondack 5-Piece Group, both priced starting at $1,589. Additionally, a variety of 6-piece and 5-piece sets from brands like Braxton, Edge, and Lakeside provide versatile options for creating cohesive and inviting outdoor spaces. The store's commitment to customer satisfaction is further underscored by its complimentary design services, which offer expert guidance on layout and furniture pairing, ensuring that every space is tailored to the customer's vision.
Located in Duluth, Georgia, American Backyard is poised to become a go-to destination for anyone seeking to transform their outdoor living area. With its extensive product range, expert design assistance, and commitment to quality, the store is well-positioned to meet the diverse needs of its clientele, making it an ideal choice for those looking to create a beautiful and functional backyard retreat.
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What Customers Say
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Official Google Reviews
Customer experiences at American Backyard span a wide range, reflecting the diverse nature of their clientele and the variety of products they offer. Many reviews highlight exceptional customer service, emphasizing the knowledgeable and empathetic staff who make customers feel valued and supported throughout their shopping journey. This is particularly evident in accounts where customers have received personalized assistance, such as Noah's patience and professionalism when sourcing furniture for a client, or Jeremy's prompt resolution of an issue with outdoor cushions.
Some reviews point to the store's commitment to quality and value, noting that customers have found high-quality products at fair prices, sometimes even better than those available from larger retailers. The ability to browse extensively and find items that perfectly match customer needs is another recurring theme, with many praising the store's inventory and the helpfulness of their staff in guiding purchases, especially for complex projects like outdoor room setups.
However, not all experiences have been uniformly positive. A few reviews mention issues such as delayed or failed deliveries, unprofessional customer service, and difficulties in communication, particularly with phone support. These negative experiences highlight areas where the store could improve, such as enhancing delivery reliability and ensuring timely updates to customers. Despite these challenges, the overall sentiment remains largely positive, with many customers appreciating the business's dedication to customer satisfaction and its family-owned, community-focused atmosphere.