Hobby Lobby

Craft Store Home Goods Store Art Supply Store

Bestie Business Card

Hobby Lobby arts and crafts stores offer the best in project, party and home supplies. Visit us in person or online for a wide selection of products!

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Business Hours

Mon: 9:00am - 8:00pm
Tue: 9:00am - 8:00pm
Wed: 9:00am - 8:00pm
Thu: 9:00am - 8:00pm
Fri: 9:00am - 8:00pm
Sat: 9:00am - 8:00pm
Sun: Closed

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About Winter Springs, Florida, USA

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Nominated for BestAround

A+
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Hobby Lobby presents itself as a compelling contender for the "BestAround" accolade, anchored by its robust selection of craft supplies catering to diverse creative interests. The store's commitment to quality is underscored by its partnerships with premium brands, ensuring products meet professional standards while remaining accessible. This blend of comprehensive offerings and affordability positions Hobby Lobby as a strong choice for both hobbyists and crafters, particularly those seeking high-quality materials for home decor, party supplies, and art projects.

The store's physical presence in Winter Springs, coupled with its online platform, enhances its appeal by providing convenience and a wide range of products, from specialized craft kits to broader categories like fabric and candles. Hobby Lobby's customer service, while generally praised, is not without its flaws. Some customers have reported positive interactions, especially with dedicated staff, yet others have faced long wait times, unhelpful service, and even complaints of racial profiling, which have detracted from their overall experience.

Despite these challenges, Hobby Lobby's popularity persists largely due to its competitive pricing, particularly during sales, and its ability to attract a broad customer base. The store's role in supporting local employment is also noteworthy. However, the business faces a critical juncture where addressing customer service inconsistencies could significantly enhance its standing for the "BestAround" award. Improving staff training and efficiency would not only elevate the customer experience but also solidify Hobby Lobby's reputation as a reliable and welcoming destination for creative expression in Orlando.

About Hobby Lobby

Hobby Lobby is a prominent craft store in Winter Springs, Florida, offering an extensive array of supplies for both hobbyists and crafters. The store's mission is to provide high-quality, affordable products that cater to a wide range of creative interests, from home decor and party supplies to art materials and fabric crafts. Located at 1425 Tuskawilla Rd, the store is accessible via its main address and also offers an online shopping platform for convenience.

One of the standout features of Hobby Lobby is its comprehensive selection of project, party, and home supplies. Visitors can find everything from craft kits for children, such as diamond art and paint-by-number sets, to advanced materials like Eternal Bliss yarn and specialty fabrics. The store's commitment to quality is evident in its partnerships with premium brands, ensuring that customers receive products that meet professional standards while remaining accessible.

Beyond its physical stores, Hobby Lobby offers a robust online presence, allowing customers to explore a wide range of products and participate in weekly sales. The store also emphasizes customer service, with framing experts available to assist with custom projects and regular promotions to keep shoppers engaged. Located in the heart of Orlando, Hobby Lobby not only serves as a hub for creative expression but also supports the local community by providing career opportunities within its growing organization.

Category Tags
Craft Store Home Goods Store Art Supply Store Crafting Supplies Store

What Customers Say

4.5
Rating Based On
2,298
Official Google Reviews
5
1547
4
463
3
161
2
43
1
84

Customers consistently highlight Hobby Lobby's extensive and varied selection of craft supplies and home decor items, making it a go-to destination for both novice and experienced crafters. Praise is frequently given to the store's cleanliness, well-organized layout, and helpful staff who are often available to assist with product inquiries or special requests. Many reviews emphasize the variety of items available, from specific holiday decorations to broader categories like fabric, candles, and art supplies, catering to diverse needs and occasions.

However, a recurring theme is mixed experiences regarding customer service. While some customers report exceptional interactions, particularly with staff at Michael's during peak times or with dedicated employees like Lisa who provide professional assistance, others have encountered issues such as long wait times, unhelpful or rude service, and even instances of racial profiling. These negative experiences have led to some customers reconsidering their visits or choosing alternative stores.

Despite the inconsistencies in service quality, Hobby Lobby remains popular for its competitive pricing, especially during sales events. The store's ability to attract a wide range of customers, from those seeking specific holiday items to general craft enthusiasts, is a testament to its enduring appeal. However, the persistent issues with staff friendliness and efficiency suggest areas where the business could improve to enhance the overall customer experience and foster greater loyalty.