South Bay Eye Care Optometry

Optometrist Optometry Vision Care

Bestie Business Card

Dr. Su, a Board Certified Doctor of Optometry, offers personalized vision care service in a comfortable and relaxing atmosphere in Lomita, California.

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Business Hours

Mon: 9:30am - 6:00pm
Tue: 9:30am - 6:00pm
Wed: 9:30am - 6:00pm
Thu: 9:30am - 6:00pm
Fri: 9:30am - 6:00pm
Sat: 9:00am - 4:00pm
Sun: Closed

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About Lomita, California, USA

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Nominated for BestAround

A-
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

South Bay Eye Care Optometry appears to be a standout practice in the Lomita community, deserving consideration for the "BestAround" designation due to its exceptional blend of professional expertise and patient-centric service. Dr. Zen Ni Su, a highly respected Board Certified Doctor of Optometry, brings significant experience and a commitment to clear vision that resonates with patients seeking quality care. The practice's multilingual services cater to a diverse clientele, enhancing accessibility and inclusivity.

The clinic's commitment to convenience is evident in its same-day service model and flexible communication options, including SMS reminders, which are crucial for patient satisfaction. Testimonials from clients like Kimberly W. and Gustavo D. underscore the effectiveness of Dr. Su's care and the practice's dedication to personalized attention, even for complex needs.

Perhaps most compelling is South Bay Eye Care's unwavering commitment to integrity and transparency, as demonstrated by their handling of a prescription error without financial repercussions. This consistency in service builds trust and reinforces the practice's reputation for reliability. These factors collectively position South Bay Eye Care Optometry as a model for excellence in optometry, deserving recognition for its outstanding service and patient care.

About South Bay Eye Care Optometry

South Bay Eye Care Optometry, located at 2245 West Lomita Blvd, Lomita, CA 90717, is a highly regarded optometry practice dedicated to providing personalized vision care and treatment in a welcoming environment. Dr. Zen Ni Su, a Board Certified Doctor of Optometry with over 15 years of experience, brings a wealth of expertise to the practice, having graduated from the Southern California College of Optometry in 1998 and earning the Dixon Scholarship during her studies. The practice has been serving the Lomita community since 2005, emphasizing the importance of clear vision for quality of life.

South Bay Eye Care stands out for its multilingual capabilities, offering services in Chinese, Taiwanese, and Spanish, which makes it accessible to a diverse clientele. The clinic accepts most insurance plans and prides itself on providing same-day service, ensuring that patients receive timely care. This commitment to convenience and accessibility is further underscored by their flexible communication options, including the ability to fill out an online form for SMS reminders and messages, with opt-out capabilities provided.

The practice's approach to patient care is holistic, combining advanced diagnostic technology with a patient-centric philosophy. Dr. Su and her staff are known for their patience, friendliness, and dedication to helping patients achieve and maintain clear vision. Testimonials from satisfied clients, such as Kimberly W. and Gustavo D., highlight the practice's effectiveness, customer service, and the quality of care provided. Whether it's a routine eye exam or a complex treatment plan, South Bay Eye Care Optometry is dedicated to empowering patients with the gift of clear vision.

Category Tags
Optometrist Optometry Vision Care Optometrist Services Eye Exams

What Customers Say

4.9
Rating Based On
39
Official Google Reviews
5
37
4
1
3
0
2
0
1
1

Customers at South Bay Eye Care Optometry consistently highlight a blend of exceptional service, professionalism, and personalized care. Many praise the friendly and helpful nature of both Dr. Sue and her staff, noting that they create a welcoming environment that makes patients feel at ease, even for complex eye health concerns. The quickness and thoroughness of the exam process are frequently mentioned, with one reviewer specifically appreciating the efficient service despite the urgency of their need for a new pair of glasses.

Several reviews emphasize the integrity and honesty of the practice, particularly in handling customer issues. One patient recounts a frustrating experience where a prescription error led to a negative outcome, yet South Bay Eye Care maintained professionalism by addressing the mistake without financial repercussions. This consistency in handling complaints underscores the practice's commitment to client satisfaction and trustworthiness.

Additionally, the practice is noted for its personalized attention and the ability to accommodate patients' specific needs over multiple visits. Patients appreciate the availability of services beyond standard eye exams, such as quick solutions for minor issues and the option to purchase glasses at home. The staff's willingness to explain options thoroughly and their efficiency in fitting prescriptions are also highlighted as key strengths, contributing to a positive overall experience.

Overall, reviews from South Bay Eye Care Optometry consistently reflect a high standard of care, marked by professionalism, compassion, and a dedication to patient satisfaction. These elements combine to create a loyal customer base that values the practice's comprehensive approach to eye care.