Bestie Business Card
On January 10, 2004, Mugshots was born! The guys thanked their friends and family by naming menu items after them.
Local Map
DirectionsAbout Hattiesburg, Mississippi, USA
MoreThe city is teeming with attractions such as the Longleaf Pine Museum, which highlights its timber industry heritage, and the well-regarded Hattiesburg Zoo known for conservation efforts. Downtown Hattiesburg has experienced a renaissance, featuring restored buildings that house shops, restaurants, and art galleries. The University of Southern Mississippi is a cultural hub contributing significantly to the city’s vitality. Efforts are underway to diversify the economy beyond its traditional reliance on timber and manufacturing, with growth in healthcare, technology, and tourism sectors. Community resources include diverse educational programs from the Hattiesburg Public School District and USM, as well as medical services from major hospitals. Transportation options encompass highways like Interstate 59 and public transit through Pine Belt Transit Authority. While crime rates are a concern, community policing initiatives aim to improve safety. The climate is humid subtropical with hot summers, mild winters, and occasional severe weather, while local amenities offer diverse dining, shopping, and cultural experiences, solidifying Hattiesburg's reputation for hospitality and innovation.
Nominated for BestAround
Mugshots Grill and Bar in Hattiesburg, Mississippi, presents itself as a family-oriented establishment with a unique appeal that aligns well with the "BestAround" criteria, particularly in terms of community engagement and customer satisfaction. The restaurant's menu, featuring traditional and modern American dishes alongside craft beers, caters to a broad audience, from families to sports fans, creating an inviting atmosphere perfect for social gatherings. Its commitment to community is evident through its decorative elements that celebrate local patrons, fostering a sense of belonging that elevates the dining experience beyond mere sustenance.
The flexibility and convenience offered by both in-person and online ordering options, along with delivery services, further enhance its appeal, positioning it as a versatile choice for various occasions. Positive customer feedback highlights the quality of the food, especially the burgers, which are praised for their flavor and portion size, alongside the welcoming atmosphere and attentive service. However, inconsistencies in food quality and occasional service issues, such as delays and rudeness, present areas for improvement.
Despite these minor shortcomings, Mugshots Grill and Bar's ability to balance traditional charm with modern convenience, coupled with its strong community ties and commitment to customer satisfaction, suggests it has the potential to qualify for "BestAround." The restaurant's ongoing efforts to refine its service and expand its offerings, while maintaining its core values, indicate a promising trajectory for continued success in the competitive dining scene of Hattiesburg.
About Mugshots Grill and Bar - Hattiesburg, MS
Mugshots Grill and Bar, a family-oriented restaurant in Hattiesburg, Mississippi, offers a unique blend of traditional and modern dining experiences. Nestled in a sports-obsessed community, the establishment caters to a wide range of patrons, from families enjoying a casual lunch or dinner to sports enthusiasts savoring a meal before or after a game. The menu features a variety of burgers, classic American dishes, and a selection of craft beers, complemented by a vibrant atmosphere that encourages socializing and camaraderie.
The restaurant's commitment to its community is evident in its ongoing efforts to engage with local supporters. By decorating the walls with pictures of loyal customers, Mugshots Grill and Bar has transformed into a living tribute to its patrons, fostering a sense of belonging and tradition. This approach not only enhances the dining experience but also strengthens the bond between the restaurant and its community, making it more than just a place to eat—it's a gathering spot.
In addition to its core offerings, Mugshots Grill and Bar prides itself on its flexibility and customer service. The restaurant provides both in-person and online ordering options, including delivery services, ensuring that guests can enjoy their favorite meals regardless of their location or schedule. This convenience, coupled with the promise of "Havin' a Good Time," positions Mugshots Grill and Bar as an ideal choice for a variety of occasions, from casual family dinners to lively game days. As the franchise continues to expand, the restaurant's focus on quality, community, and customer satisfaction remains at the forefront, ensuring its place as a beloved fixture in Hattiesburg.
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What Customers Say
2,050
Official Google Reviews
Customer experiences at Mugshots Grill and Bar in Hattiesburg, MS, varied widely, reflecting both standout moments and areas for improvement. Positive feedback often centered around the quality of the food, particularly the burgers, which many customers praised for their flavor, freshness, and generous portions. The atmosphere was frequently described as welcoming and conducive to social gatherings, with ample space and entertainment options like TVs and a bar area that added to the dining experience. Service was generally noted as friendly and attentive, though inconsistencies were observed, with some customers reporting delays or rudeness from staff.
Several patrons highlighted specific dishes that stood out positively, such as the Philly-style chicken wings, the Crane Sisters Crispy Chicken Salad, and the burger options, which were frequently mentioned as favorites. The bar menu was also well-received, offering a good selection of beers and cocktails that complemented the food well. However, some customers faced issues with food quality, noting that items like burgers could be overcooked or under-seasoned, and that the fries, while generally good, were occasionally overcooked or lacked seasoning.
Concerns about service included long wait times, particularly during peak hours, and instances of rude or unhelpful staff. The lack of gluten-free options was another point of criticism, with customers expressing a desire for more dietary accommodations. Despite these issues, the overall sentiment was one of satisfaction, especially among those who enjoyed the food and atmosphere. The restaurant's ability to cater to various preferences and its commitment to providing a family-friendly environment were also positively noted.
In conclusion, Mugshots Grill and Bar offers a solid dining experience with room for improvement in consistency and service. Its strong food offerings and welcoming atmosphere make it a go-to spot for both locals and visitors seeking a hearty meal or a casual night out.