Digestive and Liver Center of Florida

Gastroenterologist Digestive Services Gastrointestinal Care

Bestie Business Card

Gastroenterologists and liver doctors in Orlando FL and Kissimmee FL offer colonoscopies, treatment for diverticulitis, hemorrhoids, acid reflux, & more. Call now!

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Business Hours

Mon: 8:00am - 5:00pm
Tue: 8:00am - 5:00pm
Wed: 8:00am - 5:00pm
Thu: 8:00am - 5:00pm
Fri: 8:00am - 5:00pm
Sat: Closed
Sun: Closed

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About Orlando, Florida, USA

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Nominated for BestAround

A+
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Digestive and Liver Center of Florida, known locally as Dr. Atiq BasherAtiquzzaman, has garnered attention for its specialized gastroenterology and liver services, positioning itself as a top choice in Central Florida's healthcare landscape. The facility's state-of-the-art facilities and the expertise of its gastroenterologists, including Dr. Srinivas Seela and Dr. Harinath Sheela, who are internationally recognized, suggest a strong foundation for delivering high-quality medical care. These specialists' academic backgrounds from Yale University and their contributions to gastroenterological literature underscore the center's commitment to excellence and innovation in treatment.

The center's accessibility, with six locations across key regions of Orlando, ensures that patients have convenient options for care, and its extended hours on weekends cater to the needs of a diverse patient base. This infrastructure supports a patient-centric approach, emphasizing convenience, professionalism, and a welcoming environment. However, the variability in customer experiences reveals a mixed bag. While many commend the center's compassionate care, thoroughness, and the calming atmosphere, others have reported significant shortcomings, including long wait times, poor communication, and perceived neglect.

These issues highlight the critical importance of efficient scheduling and clear, timely communication, especially regarding test results and follow-up care.

The center's ability to maintain a positive reputation for its overall atmosphere and staff friendliness is commendable, yet the persistent challenges in patient satisfaction underscore the need for continuous improvement. Enhancing communication protocols, ensuring HIPAA compliance, and addressing patient concerns more proactively could elevate the center's standing further. Despite these hurdles, Digestive and Liver Center of Florida remains a strong contender for the "BestAround" designation, offering a compelling blend of medical expertise and patient care that warrants recognition.

About Digestive and Liver Center of Florida

Digestive and Liver Center of Florida, affectionately known to its patients as Dr. Atiq BasherAtiquzzaman, stands as a premier gastroenterology and liver care facility in Central Florida. Situated in Orlando, the center is a beacon of comprehensive medical expertise, offering a wide array of services including gastroenterology, colorectal surgery, and advanced diagnostic procedures such as colonoscopy and endoscopy. The facility, with its state-of-the-art Dean Road location, houses the Endo-Surgical Center of Florida, where patients can receive cutting-edge surgical treatments under the expert guidance of Dr. Seela and Dr. Harinath Sheela, both renowned gastroenterologists with extensive experience and international recognition.

Dr. Srinivas Seela and Dr. Harinath Sheela bring to the table a wealth of academic and clinical experience, having completed their fellowships at Yale University School of Medicine, where they honed their skills in basic and clinical research. Their commitment to excellence is evident in their publications and contributions to gastroenterological literature. Complementing their expertise are Dr. Moin Kola, Dr. Sedat Ekici, and Dr. Leonor Santos, all board-certified specialists with deep roots in the field of gastroenterology and hepatology, each bringing a unique set of skills and years of experience to the team.

The center operates six strategically located offices across East Orlando, West Orlando, Downtown Orlando, Oviedo, Kissimmee, and Sanford, ensuring that patients have convenient access to top-tier care. The Orlando facility, in particular, operates from 8:00 am to 5:00 pm daily, offering extended hours on Fridays and Saturdays to accommodate the needs of busy patients. This commitment to accessibility, combined with a compassionate and sophisticated approach to medical care, positions Digestive and Liver Center of Florida as a leading destination for gastrointestinal health in Central Florida.

Category Tags
Gastroenterologist Digestive Services Gastrointestinal Care Specialized Gastroenterology

What Customers Say

4.7
Rating Based On
5,329
Official Google Reviews
5
4668
4
231
3
43
2
50
1
337

Customer experiences at Digestive and Liver Center of Florida vary widely, reflecting the diverse needs and expectations of patients seeking gastrointestinal care. Some reviews highlight exceptional service, professionalism, and a high standard of care, particularly from experienced doctors like Dr. Harinath Sheela who received glowing praise for her compassionate approach and thoroughness. These positive experiences often include detailed explanations, attentive care, and a welcoming environment that makes patients feel valued and understood.

Conversely, other reviews paint a starkly different picture, detailing significant issues such as long wait times, inadequate communication, and perceived neglect or miscommunication. Patients reported feeling rushed, unheard, and sometimes even disrespected, especially when they experienced delays in appointments or procedures. One particularly harrowing account described an incident where a patient's urgent condition was mishandled due to poor scheduling and communication, leading to unnecessary suffering and a breakdown in trust.

Many reviews also touch on the importance of clear and timely communication, especially regarding test results and follow-up care. Some patients felt that their concerns were not adequately addressed or that they were left in the dark about important medical information. The issue of HIPAA compliance and the refusal to provide medical records further underscores the need for transparency and patient rights in healthcare settings.

Despite these challenges, the center continues to receive positive feedback for its overall atmosphere, staff friendliness, and willingness to go above and beyond for patients. However, the inconsistency in experiences highlights the need for ongoing improvements in scheduling, communication, and patient-centered care to ensure that all visitors receive the high-quality service they deserve.