Ideal Dental Lee Vista

Dentist Dental Practice Orthodontics

Bestie Business Card

Get the smile you deserve with Ideal Dental's comprehensive dental services, including routine check-ups and cosmetic procedures. Visit your local location for convenient care.

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Business Hours

Mon: 8:00am - 5:00pm
Tue: 8:00am - 5:00pm
Wed: 8:00am - 5:00pm
Thu: 8:00am - 5:00pm
Fri: 8:00am - 5:00pm
Sat: 9:00am - 3:00pm
Sun: Closed

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About Orlando, Florida, USA

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Nominated for BestAround

A+
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Ideal Dental Lee Vista stands out as a dental practice with a comprehensive service offering, catering to a broad spectrum of dental needs from routine checkups to advanced cosmetic procedures. Their location in Lee Vista, serving communities like Vista East and Lake Underhill, positions them well within a local market, offering flexible hours that accommodate various schedules. The practice's commitment to preventative care is evident in their general dental services, which include treatments for common issues like periodontitis and TMJ disorders, underscoring a strong focus on patient health maintenance.

The practice's specialization in orthodontics and cosmetic dentistry, including veneers and teeth whitening, appeals to those seeking enhancements to their smiles. Their approach to patient care is marked by accessibility and affordability, with flexible payment options that include partnerships with CareCredit and HFD, making quality dental care more attainable for a wider audience. Staff feedback highlights professionalism and friendliness, contributing to a positive patient experience.

However, the mixed reviews reveal areas where Ideal Dental Lee Vista could improve. Long wait times and scheduling inefficiencies have been noted by some patients, which can detract from the otherwise positive experience.

Additionally, concerns about billing practices and unexpected fees suggest a need for clearer communication and more transparent financial policies. While the practice's strengths in service quality and patient care are evident, addressing these operational and financial issues could further solidify their standing as a candidate for the "BestAround" designation. Balancing high standards with improved customer service and financial transparency will be key to maintaining their competitive edge.

About Ideal Dental Lee Vista

Ideal Dental Lee Vista is a comprehensive dental practice offering a wide array of services, including dental implants, porcelain veneers, teeth whitening, and advanced cosmetic procedures. Serving the communities of Lee Vista, Vista East, and Lake Underhill in Lee Vista, Florida, the practice operates from Monday to Friday, 8 AM to 5 PM, and Saturday and Sunday from 9 AM to 3 PM. Their general dental team provides essential services such as routine checkups, examinations, and treatments for conditions like periodontitis and TMJ disorders, emphasizing a strong focus on preventative care to maintain patients' oral health.

Orthodontists at Ideal Dental Lee Vista specialize in correcting dental irregularities and misalignments using modern techniques like braces and Invisalign®. The practice also offers a range of cosmetic dental solutions, including professional teeth whitening and veneers, to enhance patients' smiles. For those needing more extensive dental work, the practice provides services for repairing or replacing damaged and missing teeth through crowns, bridges, and dentures. Oral surgeons at Ideal Dental Lee Vista handle complex dental issues with the use of sedative dentistry, ensuring patient comfort during procedures such as extractions, grafts, and implant placements.

In addition to their clinical expertise, Ideal Dental Lee Vista prioritizes accessibility and affordability. They offer flexible payment and financing options, including partnerships with CareCredit and HFD, to make quality dental care available to a broader audience. The practice's commitment to patient satisfaction is evident in the positive testimonials from clients, such as the reviewer who praised their efficient scheduling and staff friendliness. With a team that includes Dr. Castillo, Jesus the hygienist, and Victoria the assistant, Ideal Dental Lee Vista aims to provide a welcoming and professional environment for all patients, ensuring they receive the dental care they need.

Category Tags
Dentist Dental Practice Orthodontics Cosmetic Dentistry General Dentistry

What Customers Say

4.7
Rating Based On
748
Official Google Reviews
5
670
4
16
3
13
2
7
1
42

Customer experiences at Ideal Dental Lee Vista range from highly positive to notably negative, reflecting a variety of factors including staff professionalism, appointment efficiency, communication, and overall service quality. Positive reviews highlight exceptional patient care, friendly and knowledgeable staff, efficient appointment scheduling, and a welcoming environment that significantly alleviates dental anxiety. Customers praise the clear communication from both staff and management, ensuring patients are well-informed about their treatment plans and costs. The staff's professionalism and attentiveness are consistently noted, contributing to a reassuring and comfortable experience for patients of all ages.

However, negative reviews underscore issues such as long wait times, perceived overcharging, and poor customer service. Some customers report difficulties in scheduling appointments due to staff unavailability or inefficiency, leading to frustration and inconvenience. Concerns about billing practices and the imposition of unexpected fees without clear justification have also been raised. These negative experiences highlight the importance of effective management and communication in maintaining high standards of patient care and satisfaction.

The mixed reviews suggest that while Ideal Dental Lee Vista excels in many areas, there is room for improvement in managing customer expectations, particularly regarding appointment scheduling and financial transparency. Addressing these concerns through better communication, more flexible scheduling options, and clearer billing practices could enhance the overall patient experience and reinforce the positive aspects of the practice.