Farrell-Calhoun Paint

Paint Store Home Improvement Industrial Supplies

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You start with an idea. We start with an empty can. What comes next is up to you.

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Business Hours

Mon: 7:00am - 5:00pm
Tue: 7:00am - 5:00pm
Wed: 7:00am - 5:00pm
Thu: 7:00am - 5:00pm
Fri: 7:00am - 5:00pm
Sat: 8:00am - 12:00pm
Sun: Closed

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About Franklin, Tennessee, USA

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Nominated for BestAround

A-
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Farrell-Calhoun Paint stands out as a noteworthy contender for the "BestAround" designation, distinguished by its blend of historical significance and modern business acumen. The store's 120-year legacy positions it as a pioneer in adapting to evolving customer needs, offering a comprehensive range of paints tailored from DIY enthusiasts to professional contractors. This adaptability is mirrored in their product selection, which spans from versatile interior colors to specialized industrial coatings, ensuring they meet both aesthetic and functional demands.

What truly sets Farrell-Calhoun Paint apart is its commitment to customer education and engagement. The store goes beyond mere sales by providing detailed product information, technical bulletins, and safety compliance certificates, empowering customers to make informed choices. This educational approach, coupled with personalized service exemplified by staff like Derek and Luke, who went above and beyond to resolve complex color matching issues, fosters a loyal customer base. Their dedication to quality and service is further reinforced by community involvement initiatives, such as inviting subscribers to their color blog.

In summary, Farrell-Calhoun Paint's ability to balance historical prestige with contemporary business practices, coupled with its exceptional customer service and product expertise, positions it well for earning the "BestAround" accolade. The store's success lies in its holistic approach to customer satisfaction, making it a standout example of excellence in the paint retail industry.

About Farrell-Calhoun Paint

Farrell-Calhoun Paint, a longstanding fixture in Murfreesboro, Tennessee, exemplifies the evolution of a paint store from a simple retail space to a curated destination for home and industrial needs. With a rich history spanning 120 years, the business has consistently adapted its offerings to meet the changing demands of its clientele, from DIY enthusiasts to professional contractors. The exterior and interior painting services provided by Farrell-Calhoun are underpinned by a comprehensive product range that includes primers, interior paints, exterior paints, and industrial coatings, ensuring that customers have access to high-quality solutions for a variety of projects.

The store's commitment to excellence is evident in its selection of products, which span from muted and contemporary color palettes designed to enhance both balance and beauty, to specialized industrial coatings that meet the rigorous demands of commercial applications. This curated approach not only caters to aesthetic preferences but also addresses functional requirements, making Farrell-Calhoun a trusted partner for homeowners and businesses alike. The store's dedication to providing superior products and exceptional service has been a cornerstone of its success over the years.

In addition to its robust product offerings, Farrell-Calhoun Paint places a strong emphasis on customer engagement and education. By offering downloadable product data sheets, technical bulletins, and safety compliance certificates, the store empowers its customers with the knowledge they need to make informed decisions. Moreover, the store's commitment to community involvement, as suggested by the invitation to subscribe to their color blog and receive sale alerts, fosters a loyal customer base that values ongoing communication and support. This holistic approach to business not only enhances customer satisfaction but also solidifies Farrell-Calhoun Paint's position as a leader in the Murfreesboro paint industry.

Category Tags
Paint Store Home Improvement Industrial Supplies Retail Painting

What Customers Say

4.8
Rating Based On
32
Official Google Reviews
5
30
4
1
3
0
2
0
1
1

Customer experiences at Farrell-Calhoun Paint highlight a consistent theme of exceptional service and product quality. One standout experience involved a customer who, after initial difficulties in finding a supplier for custom limewash paint, was guided by Spence to a local expert who successfully matched the color using Romabio. This interaction not only resolved a long-standing issue but also left a lasting positive impression, with the customer expressing their intention to return and recommending the store enthusiastically.

Another notable experience was shared by a first-time visitor at the Franklin store, where Adarius went above and beyond to assist with a color change for a previously mixed stain. Despite the simplicity of the request, Adarius's dedication and expertise resulted in a perfect match, demonstrating the store's commitment to customer satisfaction and willingness to invest time in ensuring a flawless outcome. This level of service has fostered loyalty among regular customers.

The store also excels in providing personalized and knowledgeable service, as evidenced by interactions where staff members like Derek and Luke went above and beyond to understand specific color needs and offer tailored advice. Their ability to educate customers about their product range and ensure satisfaction with every project underscores Farrell-Calhoun Paint's dedication to excellence. Whether it's through professional expertise, attentive service, or a commitment to quality, the customer experiences at Farrell-Calhoun Paint consistently reflect these positive attributes.