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DirectionsAbout Newport Beach, California, USA
MoreGeographically, Newport Beach features expansive Newport Bay, hosting over 9,000 vessels, and boasts popular destinations like Balboa Island, connected by ferry from the mainland. Attractions range from the iconic Balboa Pier and Corona del Mar State Beach to upscale shopping at Fashion Island. Economically, financial services, real estate, and tourism drive the local economy, supported by major employers such as Pacific Life and Hoag Hospital. The city’s transportation network includes highways like the Pacific Coast Highway and proximity to John Wayne Airport, though parking can be challenging during peak times. Community resources include a highly-rated public school system, comprehensive healthcare services at Hoag Hospital, and various recreational facilities.
Newport Beach enjoys mild, sunny weather year-round with average temperatures in the mid-60s to mid-80s. Safety is prioritized, with crime rates generally below the national average, though petty theft can occur in tourist areas. The city’s lifestyle focuses on outdoor activities, fine dining, and community events like the Newport Beach Christmas Boat Parade. Residents and visitors alike enjoy a range of dining options from casual eateries to upscale restaurants, alongside diverse shopping experiences. Overall, Newport Beach offers a balanced environment of natural beauty, luxury amenities, and a relaxed atmosphere, embodying the Southern California dream.
Nominated for BestAround
KIM&Co. stands out as a distinguished beauty salon with a rich history and a reputation built on contemporary beauty techniques and exceptional customer service since 2004. The salon's commitment to "Love is in the hair" is reflected in its holistic approach, offering a wide range of services from color treatments to intricate touch-ups, all designed to meet high standards of quality and natural efficacy. This dedication is evident in the in-house expertise of its professionals and the creation of a relaxing environment that prioritizes clients' emotional well-being.
However, KIM&Co.'s nomination for "BestAround" also highlights a mixed bag of customer experiences. While many praise the salon's skilled stylists, personalized service, and the transformative nature of their treatments, others have reported issues with customer service, including unprofessional behavior and inconsistent communication. Pricing is another area of contention, with some customers feeling overcharged, especially for extended services or those affected by frequent price changes.
Despite these challenges, KIM&Co.'s strong reputation for quality and its consistent ability to attract regular clientele through Michelle in Manhattan and Peach in Newport Beach suggest that the salon has a solid foundation. To further enhance its standing, KIM&Co. would benefit from addressing customer service issues and ensuring transparent pricing, thereby solidifying its position as a leader in the beauty industry.
About KIM&Co.
KIM&Co. is a distinguished beauty salon that has been a cornerstone of the local beauty industry since 2004, renowned for its commitment to contemporary beauty techniques and exceptional customer service. The salon's motto, "Love is in the hair," reflects its philosophy that true beauty begins with the hair, emphasizing a holistic approach to grooming that extends beyond mere aesthetics. KIM&Co. offers a comprehensive range of services, from full and half-length hair color treatments, including Brazilian Blowouts and Keratin Smoothing Treatments, to intricate root touch-ups and luxurious Brazilian blowouts, all designed to meet the highest standards of quality and natural efficacy.
The salon's pricing structure is competitive and transparent, with options ranging from $120 for partial hair color treatments to $250 for Brazilian blowouts, ensuring that clients can find a service that fits their budget and needs. Additional services such as mani/pedi treatments, intense masks, and wax or re-shaping options are also available, catering to a wide array of customer preferences. KIM&Co. prides itself on its in-house expertise, with experienced professionals who not only master the latest techniques but also prioritize the emotional well-being of their clients, creating a relaxing and rejuvenating environment from the moment they step through the door.
Beyond its services, KIM&Co. fosters a community of beauty enthusiasts who value natural, high-quality ingredients and personalized care. The salon's commitment to using these elements is evident in its all-natural products, which are guaranteed to enhance the overall sense of well-being. Whether a client seeks a quick hour of service or an extended day of pampering, KIM&Co. ensures that every visit is memorable and transformative. The salon's 24-hour cancellation policy provides flexibility, allowing clients to plan their appointments around their schedules without concern for last-minute changes. With Michelle in Manhattan and Peach in Newport Beach leading the charge, KIM&Co. continues to be a trusted name in the beauty industry, dedicated to making every client feel cherished and cared for.
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What Customers Say
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Official Google Reviews
Customer experiences at KIM&Co. range widely, reflecting both exceptional service and notable issues. Many customers highlight the salon's ability to deliver high-quality haircuts, styling, and color treatments, often praising the stylists' expertise, attention to detail, and personalized service. Kim, in particular, is frequently commended for her professionalism, creativity, and ability to understand and meet individual client needs, whether it's through precise color applications or innovative hairstyles like Brazilian blowouts and balayages.
However, not all experiences are uniformly positive. Some customers have reported issues with customer service, including unprofessional behavior, confusion over appointment scheduling, and dissatisfaction with the quality of services received, especially when extended treatments or multiple visits were involved. These complaints underscore the importance of consistent service quality and effective communication in maintaining customer satisfaction.
The salon's pricing is another point of contention. While many customers appreciate the value for money, others have expressed concerns about overcharging, particularly in the context of Groupon deals or services that seem to be subject to frequent price changes. This has led some to question the transparency and fairness of the business model.
Despite these challenges, KIM&Co. maintains a strong reputation for its skilled stylists and high-quality products, which continues to attract regular customers over the years. The salon's commitment to customer satisfaction is evident in the positive reviews and repeat business, suggesting that addressing the mentioned issues could further enhance its standing in the competitive beauty industry.