Harley Exteriors, Inc.

Window Installation Service Window Installation Exterior Services

Bestie Business Card

Since 2002, Harley Exteriors has been the top choice for windows replacement, doors, and gutters in Puget Sound, Washington.

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Business Hours

Mon: 9:00am - 8:00pm
Tue: 9:00am - 8:00pm
Wed: 9:00am - 8:00pm
Thu: 9:00am - 8:00pm
Fri: 9:00am - 6:00pm
Sat: 9:00am - 4:00pm
Sun: Closed

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About Bothell, Washington, USA

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Nominated for BestAround

A-
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Harley Exteriors, Inc. emerges as a standout in the window installation sector of the Greater Seattle Area, distinguished by its family-owned heritage and unwavering commitment to quality and customer satisfaction since 2002. Their portfolio extends beyond windows to include entry doors and gutter guards, all crafted with an emphasis on durability and aesthetic appeal. A key strength lies in their financial offerings, which include a compelling 50% discount on basic installations, coupled with substantial savings and flexible financing options that cater to a broad range of customer needs, from budget-conscious homeowners to those seeking premium solutions.

Customer feedback paints a picture of Harley Exteriors as a reliable and professional service provider. Testimonials consistently highlight the company's dedication to quality workmanship, prompt service, and value for money, with installers noted for their expertise, attention to detail, and customer-focused approach. The emphasis on personalized service, including well-trained and experienced professionals, further cements their reputation in the community. Additionally, Harley Exteriors' commitment to using high-quality, locally sourced materials and their focus on energy efficiency resonate strongly with Pacific Northwest homeowners, enhancing their appeal as a trusted choice for home improvements.

Despite these strengths, the business faces some criticisms, particularly regarding aggressive sales tactics, misrepresentation of costs, and occasional technical errors such as gutter replacements. These issues highlight the necessity for Harley Exteriors to maintain stringent communication standards and ensure transparency in all transactions. While the mixed reviews suggest room for improvement, the overall positive sentiment towards their core offerings-excellent service, quality products, and comprehensive warranties-positions Harley Exteriors, Inc. as a strong contender for the "BestAround" designation, particularly for those prioritizing reliability, customer satisfaction, and value in their exterior renovations.

About Harley Exteriors, Inc.

Harley Exteriors, Inc., a family-owned and operated business based in Federal Way, Washington, stands out as a premier choice for window installation services in the Greater Seattle Area. Since 2002, the company has established itself as a leader in providing durable, energy-efficient, and aesthetically pleasing exterior solutions to homeowners. Their expertise extends beyond windows to include entry doors and gutter guards, all crafted with a focus on quality and customer satisfaction.

One of the key differentiators for Harley Exteriors is their commitment to exceptional service and warranties. They offer a 50% discount on basic window installations, coupled with a significant savings of $200 off your project, all while providing a zero-payment and zero-interest financing option for up to 12 months. This financial flexibility, combined with a lifetime warranty on both the windows and installation labor, ensures that customers can trust in the longevity and reliability of their home improvements.

Customers have consistently praised Harley Exteriors for their professionalism, efficiency, and attention to detail. Testimonials from satisfied clients highlight the quality of workmanship, the prompt and friendly service, and the value for money. The company’s focus on personalized service, with installers who are well-trained and experienced, further enhances the customer experience. Additionally, Harley Exteriors’ commitment to using locally sourced, high-quality products like Euro Vinyl windows and their dedication to energy efficiency make them a top choice for Pacific Northwest homeowners looking to enhance their property’s value and comfort.

In summary, Harley Exteriors, Inc. is a trusted name in the home improvement industry, particularly valued by Pacific Northwest homeowners for their expert service, durable products, and comprehensive warranties. Their commitment to customer satisfaction and local community support makes them a standout choice for any exterior remodeling project.

Category Tags
Window Installation Service Window Installation Exterior Services Home Improvement Local Business

What Customers Say

4.1
Rating Based On
1,097
Official Google Reviews
5
781
4
76
3
24
2
25
1
191

Customer experiences with Harley Exteriors, Inc. highlight a range of outcomes, reflecting both exceptional service and areas for improvement. Positive testimonials emphasize the company's professionalism, quality workmanship, and customer-centric approach. Customers frequently praise the installers' expertise, thoroughness, and communication, noting that installations are completed efficiently with minimal disruption to daily life. The installation process is often highlighted as smooth, with installers being polite, organized, and attentive to customer needs and concerns.

However, some reviews also point out areas where the company could enhance its service. Issues such as overly aggressive sales tactics, misrepresentation of costs, and technical mistakes (like replacing gutters instead of windows) have been noted. These experiences underscore the importance of clear communication and transparency in business transactions, especially when dealing with significant home improvements like window replacements.

Overall, Harley Exteriors, Inc. has garnered a mixed but largely positive reputation. Customers who have had positive experiences commend the company for its high-quality products and professional service, while those with negative experiences suggest the need for improved customer service practices and more accurate cost estimates to ensure customer satisfaction.