Hobby Lobby

Craft Store Crafts Home Goods

Bestie Business Card

Hobby Lobby arts and crafts stores offer the best in project, party and home supplies. Visit us in person or online for a wide selection of products!

Social Links

Business Hours

Mon: 9:00am - 8:00pm
Tue: 9:00am - 8:00pm
Wed: 9:00am - 8:00pm
Thu: 9:00am - 8:00pm
Fri: 9:00am - 8:00pm
Sat: 9:00am - 8:00pm
Sun: Closed

Local Map

Directions

Your browser does not support embedded maps. View larger map

About Hawthorne, California, USA

More

Nominated for BestAround

A+
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Hobby Lobby presents itself as a standout craft store, lauded for its extensive and diverse range of products catering to both hobbyists and professionals. Its location in Hawthorne, CA, positions it as a convenient destination for those seeking high-quality, affordable supplies across craft kits, home decor, and specialty items. The store's success hinges on its ability to offer a comprehensive selection that spans multiple categories, from artisanal yarn to party decorations, appealing to a broad customer base.

The store's commitment to community building through services like custom framing further elevates its appeal, transforming it into more than just a retail space but a creative hub. However, customer feedback reveals areas needing attention, particularly concerning service quality. While many praise the friendly staff and welcoming atmosphere, some negative experiences, including instances of unhelpful treatment, highlight the need for improved customer service training and management to ensure inclusivity and respect for all patrons.

Despite these shortcomings, Hobby Lobby's enduring popularity suggests a strong foundation built on quality products and a community-focused approach. Its adaptability, evidenced by expanding product lines and seasonal offerings, indicates a keen understanding of evolving customer needs. The store's success lies in its ability to balance its core strengths with a commitment to continuous improvement, making it a compelling case study for businesses seeking to thrive in the competitive retail landscape.

About Hobby Lobby

Hobby Lobby Arts & Crafts Store is a premier destination for a diverse array of craft supplies and home goods, catering to both hobbyists and professionals alike. Situated at 14555 Ocean Gate Ave, Hawthorne, CA 90250, the store offers an extensive selection of project, party, and home decor items, making it a go-to spot for those seeking high-quality, affordable products. Whether you're looking to enhance your craft projects, prepare for a special occasion, or simply refresh your living space, Hobby Lobby provides a comprehensive range of supplies, from artisanal yarn and premium paints to intricate scrapbooking materials and stylish party decorations.

The store's commitment to variety is evident in its offerings, which span multiple categories including craft kits, Easter decorations, and seasonal home decor. Notably, Hobby Lobby's home decor section features a wide array of items designed to suit every season, from cozy fall essentials to vibrant summer accessories. Additionally, the store's online presence complements its physical location by providing convenient access to sales and special promotions, ensuring that customers can enjoy the best deals year-round.

Beyond its product offerings, Hobby Lobby is dedicated to fostering a community of creative individuals. The store features expert framing services, allowing customers to personalize their memories with custom frames for various occasions, from graduations to heartfelt keepsakes. This focus on customer service and community engagement underscores Hobby Lobby's role as more than just a retail outlet—it is a hub where creativity thrives and connections are made. For those interested in exploring the crafting world further, Hobby Lobby stands out as a reliable and inspiring destination.

Category Tags
Craft Store Crafts Home Goods Art Supplies Decor Items

What Customers Say

4.6
Rating Based On
1,570
Official Google Reviews
5
1170
4
241
3
79
2
32
1
48

Customer experiences at Hobby Lobby are highly varied, reflecting the store's broad appeal and the diverse needs of its clientele. Many visitors praise the exceptional customer service, noting friendly and helpful staff who go above and beyond to assist with product selection and offer personalized recommendations. This has led to a consistently positive impression, with several customers explicitly recommending the store to others, highlighting its wide range of products and the welcoming atmosphere.

However, the reviews also touch on significant areas for improvement, particularly in customer service. Some customers have reported rude or unhelpful interactions, especially at the cashiering process, with one reviewer describing a particularly unpleasant encounter involving an African American woman who was dismissed without proper resolution. These negative experiences underscore the importance of maintaining high standards of customer service training and management to ensure all patrons feel valued and respected.

Despite these challenges, Hobby Lobby continues to attract a loyal customer base, drawn by its extensive product offerings, clean and organized environment, and the wide variety of items catering to different hobbies and home decor needs. The store's ability to adapt and expand, as seen with the addition of new sections like the holiday-inspired isles, demonstrates its commitment to meeting customer demands. Overall, while there are areas for improvement, Hobby Lobby remains a popular destination for crafters and hobbyists alike, offering a unique shopping experience that balances quality products with a welcoming store atmosphere.