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Get 2 pairs of glasses and an eye exam for $89.95 at America's Best in Alpharetta at Mansell Crossing. Book online today!
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DirectionsAbout Alpharetta, Georgia, USA
MoreThe city is a hub for technology, finance, and professional services industries, hosting major employers like Verizon, Cisco, and LexisNexis. Avalon serves as a central gathering spot with upscale retail shops, restaurants, and a performing arts center, while Webb Bridge Park offers green spaces for recreation. The Alpharetta Arts Center and Big Creek Greenway contribute to the city's cultural and recreational offerings. Easy access to major highways and Hartsfield-Jackson Atlanta International Airport supports its robust transportation network. Education and healthcare are well-catered by resources like the Fulton County School System and Northside Hospital Alpharetta, with a strong emphasis on public safety reflected in lower crime rates compared to national averages. The climate offers four distinct seasons, enhancing the city's scenic beauty that combines suburban comfort with urban sophistication through diverse dining and shopping options.
Nominated for BestAround
America's Best Contacts & Eyeglasses, established in 2016, presents itself as a community-oriented optometrist and eyewear retailer with a strong focus on accessibility and customer service. The practice's comprehensive range of services, from routine eye exams to prescription eyeglasses, caters to a broad demographic, supported by its strategic locations in Alpharetta, Norcross, and Duluth. A key differentiator is its partnership with Doctor's Exchange of Georgia, P.C., ensuring members benefit from their preferred vision insurance plans, though this also means navigating out-of-network claims through associates.
Customer reviews paint a picture of exceptional service, highlighting Dr. Dahu's patient approach and the staff's friendliness and professionalism. The welcoming retail environment, quick service, and clear communication about insurance and costs contribute to a positive experience. Specific testimonials, such as Chasity's checkout assistance and Reagan's efficient repairs, reinforce the practice's commitment to personalized care.
While the business excels in customer satisfaction and operational efficiency, its reliance on out-of-network providers for claims could be a point of concern for some. However, the overall consensus leans towards America's Best Contacts & Eyeglasses qualifying for the "BestAround" accolades due to its dedication to quality service, community focus, and sustainable practices, making it a standout choice in the local market.
About America's Best Contacts & Eyeglasses
America's Best Contacts & Eyeglasses, established on March 18, 2016, is a community-focused optometrist and eyewear retailer located in Alpharetta, Georgia, with additional branches in nearby Norcross and Duluth. The store offers a comprehensive range of services, including routine eye exams and prescription eyeglasses, catering to a diverse clientele. Notably, the practice provides eye exams through Doctor's Exchange of Georgia, P.C., ensuring members receive benefits from their preferred vision insurance plans, though it is important to note that it operates as an out-of-network provider, requiring claims to be submitted by an associate on behalf of the member.
For those seeking convenience, America's Best offers both in-store and online appointment scheduling, making it accessible for customers across various locations. The store is committed to utilizing the latest eye exam technology to ensure the health and comfort of its patients, while also offering a wide range of lenses to suit different budgets and needs. Sustainability is another key focus, with eco-friendly practices integrated into their operations.
In addition to its primary services, America's Best Contacts & Eyeglasses provides several value-added offers, such as a 10-14 day wait time for new eyeglasses and a special deal on purchasing two pairs of glasses for $89.95, including a free eye exam. The store also promotes savings on high-index lenses, polarized glasses, and contact lens prescriptions through its Eyecare Club, which offers three years of free contact lens exams and discounts on contacts and eyeglasses. These initiatives underscore the practice's commitment to customer satisfaction and financial responsibility.
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What Customers Say
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Official Google Reviews
Customers at America's Best Contacts & Eyeglasses consistently highlight the exceptional service they receive, ranging from thorough and patient examinations to knowledgeable and helpful consultations. Many praise Dr. Dahu for his efficiency and attentiveness, noting that he takes the time to explain complex options and address all concerns without a rush. The staff, particularly Ms. Barbara, is frequently commended for their friendliness and helpfulness, making patients feel valued and supported throughout their visits.
Several reviews emphasize the personalized attention and professionalism of the optometrists and opticians. Customers appreciate the clear communication about insurance coverage, costs, and the options available, which contributes to a smooth and stress-free experience. The retail environment is described as welcoming and family-oriented, with quick service and a laid-back atmosphere that enhances customer satisfaction.
Some reviews mention specific instances of standout service, such as Chasity's exceptional checkout assistance, Reagan's quick and efficient replacement of a screw, and Dr. John Dahu's thorough and compassionate eye exams. The staff's ability to handle unexpected issues, like the cancellation of an appointment due to a misunderstanding, is also noted positively, highlighting their professionalism and customer care.
Overall, the feedback underscores a commitment to providing high-quality eye care and a positive customer experience, making America's Best Contacts & Eyeglasses a preferred choice for many. The business's reputation is bolstered by its consistent ability to exceed expectations and foster a sense of trust and reliability among its patrons.