Bestie Business Card
Get 2 pairs of glasses and an eye exam for $89.95 at America's Best in Norcross at Peachtree Square. Book online today!
Business Hours
Local Map
DirectionsAbout Norcross, Georgia, USA
MoreResidents of Norcross enjoy an array of amenities that cater to different interests. The historic downtown area offers local shops and restaurants, while the Norcross Cultural Center hosts various cultural events. Bailey Park provides recreational opportunities, and the Yellow River Park invites outdoor exploration. Economic growth in Norcross is supported by industries such as technology, manufacturing, and professional services, with major employers like Primerica contributing to its dynamic job market. The city benefits from easy access to Atlanta's business environment and transportation networks including I-85 and GA-140, along with proximity to Hartsfield-Jackson Atlanta International Airport. Community resources in Norcross include quality educational institutions like the Gwinnett County Public School system and comprehensive healthcare services at Northside Hospital Gwinnett. With lower crime rates than the national average, a warm summer climate, and numerous cultural events such as Norcross First Fridays and the annual community fair, Norcross offers an engaging blend of historic charm and modern convenience, making it an attractive destination for both residents and visitors.
Nominated for BestAround
America's Best Contacts & Eyeglasses stands out as a promising contender for the "BestAround" designation, primarily due to its strategic positioning and comprehensive service offerings within the Atlanta area. The business effectively combines accessibility with affordability, offering competitive pricing on eyewear and vision insurance services, bolstered by partnerships with major vision insurance providers like Doctor's Exchange of Georgia, P.C. This strategic alliance not only simplifies the management of vision care for members but also underscores a commitment to customer-centric practices.
The store's customer service is a significant differentiator, with patrons frequently praising the professionalism, attentiveness, and personalized care provided by staff like Nelsy and Fatima. These employees are lauded for their expertise in guiding clients through the selection process, particularly for those with specific needs such as visual impairments or complex prescriptions. This level of service fosters trust and loyalty, making it a standout in a competitive market.
However, the business's reputation is not without its blemishes. While many reviews highlight the value for money and the convenience of services like virtual appointments and same-day scheduling, some customer experiences have fallen short due to operational inefficiencies, such as uncooperative staff and long wait times. These issues suggest that while America's Best Contacts & Eyeglasses has a strong foundation, it must continue to refine its service delivery to sustain its "BestAround" status, ensuring that the exceptional customer experiences are consistently replicated across all locations.
About America's Best Contacts & Eyeglasses
America's Best Contacts & Eyeglasses is an optometrist and eyewear retailer with a strong presence in the Atlanta area, though it also operates locations in Duluth, Atlanta, and Decatur, GA. The store, situated at 3675 Satellite Boulevard in Duluth, offers a comprehensive range of services including routine eye exams, vision insurance verification, and a variety of eyeglasses at competitive prices. Notably, the business partners with several prominent vision insurance providers, such as Doctor's Exchange of Georgia, P.C., to ensure that members can seamlessly manage their vision care through America's Best.
The store's commitment to affordability and accessibility is evident in its promotional offers, such as the 2-pair glasses deal priced at $89.95, which includes a free eye exam for an additional $69 value. This offer, along with other discounts on high-index lenses, polarized frames, and contact lens prescriptions, positions America's Best as a cost-effective choice for both new and existing customers. The business also emphasizes its environmental responsibility, suggesting that customers can contribute to sustainability efforts by choosing eco-friendly options.
America's Best Contacts & Eyeglasses operates multiple locations, each strategically placed to serve the local community. The Norcross location, at 3200 Holcomb Bridge Road, Suite 600B, is particularly accessible and offers a convenient shopping experience for residents in the area. The store's online booking system and flexible appointment scheduling further enhance customer convenience, making it easy for individuals to manage their eye care needs. By combining high-quality services with competitive pricing and a commitment to community values, America's Best Contacts & Eyeglasses aims to be a trusted and reliable choice for eye health in the region.
Category Tags
What Customers Say
192
Official Google Reviews
Customers at America's Best Contacts & Eyeglasses consistently highlight the exceptional customer service they receive, often praising the staff for their professionalism, attentiveness, and willingness to go above and beyond. Many express satisfaction with virtual appointments, quick and efficient exam processes, and personalized recommendations, particularly from knowledgeable employees like Nelsy and Fatima, who are noted for their ability to help clients choose the right frames and lenses.
Several reviews emphasize the value for money, with customers appreciating the competitive pricing and the comprehensive services offered, including virtual exams and same-day appointments. The staff's friendliness and helpfulness are frequently mentioned, creating a welcoming environment that encourages repeat visits. Some customers highlight specific positive interactions, such as Nelsy's patience and understanding, which significantly enhanced their experience, especially for those with visual impairments or complex needs.
However, there are also instances where customer experiences were marred by issues such as uncooperative staff, long wait times, and communication problems. These negative experiences underscore the importance of maintaining high standards of service and addressing any operational challenges promptly. Overall, the feedback suggests that America's Best Contacts & Eyeglasses excels in providing a superior customer experience, making it a preferred choice for many optometrists and their patients.