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ONYX + ALABASTER curated by Principal Designer, Tanya Hembree, is an interior design studio, home market, and coffee lounge concept located just outside of Nashville, in Franklin, TN.
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DirectionsAbout Franklin, Tennessee, USA
MoreThe city’s historic downtown features boutiques, art galleries, and award-winning restaurants within restored buildings, while attractions such as the Carter House and Franklin Theatre enrich its cultural landscape. Major events like the Main Street Festival and Dickens Christmas Festival celebrate local arts and heritage. Economically, Franklin thrives on healthcare, technology, and professional services industries, supported by a skilled workforce and strong business climate. Residents enjoy quality education through Williamson County Schools and healthcare services from institutions like Williamson Medical Center. The city’s low crime rate underscores its reputation as a safe community. With four distinct seasons providing diverse climates, Franklin offers scenic beauty alongside outdoor recreational activities such as hiking and kayaking along the Harpeth River. Its blend of historical significance, modern amenities, and vibrant community life makes Franklin an exceptional place to live, work, and visit.
Nominated for BestAround
ONYX + ALABASTER distinguishes itself in the competitive landscape of interior design firms with its unique blend of contemporary and classic design aesthetics, as vividly captured through the work of photographers Ruby & Peach and Allison Elefante. The firm's portfolio showcases spaces that are both inviting and sophisticated, appealing to a broad clientele who value aesthetic excellence and functional design. This success is underpinned by a leadership team with deep industry experience, fostering a collaborative environment that results in personalized, high-quality designs that resonate deeply with clients.
The firm's commitment to community and continuous innovation further sets it apart. By offering exclusive resources and early access to new collections, ONYX + ALABASTER not only strengthens its position within the local design scene but also extends its influence through digital subscriptions. This approach cultivates a supportive professional network that enhances client relationships and drives growth.
While customers consistently praise the exceptional quality of ONYX + ALABASTER's work, particularly the stylish and inviting spaces they create, some feedback points to areas for improvement, such as connectivity issues and occasional service inconsistencies. These minor shortcomings, however, do not overshadow the firm's overall strengths. The key to their success appears to lie in their unwavering dedication to quality service, thoughtful design, and creating a warm, welcoming atmosphere that makes clients feel valued and understood. For ONYX + ALABASTER to maintain its "BestAround" designation, it must continue to refine these aspects while preserving the personal touch that has earned it such favorable reviews.
About ONYX + ALABASTER
ONYX + ALABASTER, a dynamic interior design firm based in Franklin, Tennessee, has established itself as a notable player in the local and broader design community. The firm's portfolio, showcased through images captured by photographers Ruby & Peach and Allison Elefante, highlights a blend of contemporary and classic design elements, catering to a diverse clientele seeking both aesthetic excellence and functional spaces. The visuals underscore the firm's commitment to creating inviting and sophisticated interiors that resonate with modern sensibilities while maintaining timeless appeal.
The leadership team at ONYX + ALABASTER comprises experienced professionals, including Daniel C. White, Allison Elefante, and Leslie Brown, who bring a wealth of expertise in interior design, photography, and marketing. Their collective background not only enriches the firm's creative output but also enhances its ability to connect with clients on a personal level. The collaborative approach fosters a deep understanding of client needs, resulting in bespoke designs that transform spaces into true reflections of their owners' personalities and lifestyles.
With a focus on community engagement and continuous innovation, ONYX + ALABASTER offers more than just design services; it provides exclusive access to design inspiration, early access to new collections, and other valuable resources for its members. This commitment to fostering a supportive network among professionals in the industry positions the firm as a key player in the Franklin, Tennessee, design scene, while also expanding its reach through digital subscriptions.
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What Customers Say
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Official Google Reviews
Customers of Onyx & Alabaster have consistently praised the exceptional quality and atmosphere of their interior design services, highlighting the stylish and inviting spaces that cater well to both personal and commercial needs. Many reviews emphasize the beautiful decor, which not only enhances the aesthetic appeal but also aligns with clients' visions for their interiors. The attention to detail in creating a welcoming environment is frequently noted, making it clear that the staff's professionalism and friendliness play a significant role in customer satisfaction.
Several accounts mention the thoughtful touches added by the store, such as inspirational photo walls and unique items available for purchase, which contribute to a memorable shopping experience. The variety of beverages, ranging from specialty lattes to seasonal drinks like Maple Spice Latte, showcases the establishment's commitment to offering something for every taste and occasion. This attention to detail extends to the food offerings, with customers appreciating the quality of items available, even if they are not always at the highest price point.
However, some reviews also touch on areas for improvement, such as the occasional lack of Wi-Fi in certain sections, which can be a drawback for those needing connectivity. Additionally, there have been instances of service inconsistencies, including delayed payments and unclear communication from staff. These negative experiences highlight the importance of maintaining high standards across all aspects of customer service to ensure long-term loyalty and positive word-of-mouth.
Overall, Onyx & Alabaster stands out for its ability to blend professional interior design expertise with a warm, inviting atmosphere, making it a go-to destination for both personal projects and business needs in Franklin. The consistent positive feedback suggests that the key to their success lies in their dedication to quality service, thoughtful design elements, and the creation of a space where customers feel valued and understood.