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Metcalf Moving & Storage is a trusted moving company serving Saint Paul and Rochester, MN since 1919, specializing in family and business relocations throughout Minnesota and beyond.
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DirectionsAbout Maplewood, Minnesota, USA
MoreMaplewood offers an array of attractions for both locals and visitors alike. Vadnais State Park provides scenic trails and recreational activities, while Maplewood Mall serves as a regional shopping destination. Community events like the annual Maplewood Days festival foster connection among residents. Economically, the city thrives on healthcare, technology, and retail sectors, with employers such as Allina Health and 3M contributing to job stability. The economic landscape is further supported by local business resources from organizations like the Maplewood Area Chamber of Commerce. Easy access to Interstate 94 and Minneapolis–Saint Paul International Airport enhances transportation options.
Residents benefit from a network of community resources, including highly regarded public schools and quality healthcare facilities. The city prioritizes safety with a lower-than-average crime rate and active engagement by the police department. With its continental climate featuring warm summers and cold winters, Maplewood offers an appealing mix of wooded areas, lakes, and residential neighborhoods. Local amenities include diverse dining options, retail choices, and recreational activities like biking and hiking, all contributing to a high quality of life in this dynamic community.
Nominated for BestAround
Metcalf Moving & Storage, with its venerable history dating back to 1919, has firmly established itself as a stalwart in Minneapolis, St. Paul, and Rochester's moving landscape. Their longstanding reputation for reliability is bolstered by accolades from top business review sites, signaling a commitment to excellence that resonates with clients seeking trustworthy service. The company's comprehensive service offerings, spanning residential and commercial relocations, coupled with its extensive network, including offices in St. Paul and Rochester, position it as a one-stop solution for moving needs. This reach allows for seamless transitions to nearby cities and distant locales, enhancing client convenience and peace of mind.
Customer feedback paints a picture of a company that excels in personalized service and communication, with many praising its meticulous handling of delicate items and efficient, damage-free deliveries. The use of storage services is another area where Metcalf Moving & Storage shines, offering clients a cost-effective and flexible solution for temporary relocation needs. However, the occasional lapses in communication and unexpected delays, such as those experienced with piano moves exceeding initial estimates or delivery disruptions due to unforeseen circumstances, highlight areas for potential improvement.
In summary, Metcalf Moving & Storage stands out for its blend of historical reliability, comprehensive service, and customer-centric approach, making it a strong contender for the "BestAround" accolades. Their ability to manage complex moves with professionalism and adaptability, while occasionally facing communication or logistical hiccups, underscores their potential to further solidify their position as a premier moving agent. Addressing these minor shortcomings could elevate their service even more, ensuring they continue to meet and exceed customer expectations.
About Metcalf Moving & Storage - Agent for Mayflower
Metcalf Moving & Storage, a longstanding full-service moving company with roots dating back to 1919, stands out in the Minneapolis, St. Paul, and Rochester markets as a trusted partner for both residential and commercial relocations. With over a century of experience, the company has established itself as a reliable choice for moving families and businesses, offering a comprehensive suite of services that cater to a wide range of needs, from simple household moves to complex commercial projects. Their commitment to quality is underscored by their recent accolades from reputable organizations such as the Better Business Bureau, JD Power & Associates, and Mayflower Transit, highlighting their dedication to customer satisfaction and service excellence.
The company's extensive network, which includes offices in St. Paul and Rochester, ensures that clients in these cities and the surrounding suburbs receive prompt and professional assistance. Metcalf Moving & Storage leverages its resources within the nation’s leading long-distance moving network to facilitate seamless transitions for clients moving to or from neighboring cities like Fargo, Sioux Falls, and St. Cloud, as well as distant destinations such as Los Angeles, Miami, and New York. This extensive reach, combined with their state-of-the-art storage facilities, provides clients with the flexibility and peace of mind needed for any move.
A standout feature of Metcalf Moving & Storage is their emphasis on personalized service and exceptional communication. Customer testimonials, such as that from Jill L., who praised Trudy Fingal, a previous move consultant, highlight the company’s ability to go above and beyond to ensure customer satisfaction. The company offers convenient payment options through secure payment partners, making the moving process financially manageable for all clients. Whether you’re preparing for a long-distance move or simply need help with local relocation, Metcalf Moving & Storage is committed to making your experience as smooth and stress-free as possible. For more information on their services, including virtual survey options and detailed moving quotes, visit their website at metcalfmoving.com.
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What Customers Say
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Official Google Reviews
Customer experiences with Metcalf Moving & Storage reflect a spectrum of satisfaction, from exceptional service to notable shortcomings. Many customers highlight the company's professionalism, efficiency, and attention to detail, particularly in handling delicate items and ensuring timely, damage-free deliveries. For instance, reviews frequently praise the movers' care, especially in managing fragile furniture and art pieces, as well as their ability to communicate effectively and adapt to unexpected challenges. The use of storage services is also a common point of positive feedback, with customers appreciating the convenience and cost-effectiveness of using Metcalf's storage facilities.
However, some reviews mention issues that could be improved, such as communication lapses, unexpected delays, or mishandling of items. For example, one customer noted that a piano move was not covered by the initial estimate and required additional costs, while another experienced a delay in delivery due to last-minute changes in plans. These instances underscore the importance of clear communication and flexibility in service delivery.
Overall, Metcalf Moving & Storage consistently receives high praise for its reliable and courteous service, making it a preferred choice for many customers. The company's ability to handle complex moves, provide value for money, and maintain a positive atmosphere throughout the moving process is evident from these reviews. However, addressing the occasional issues mentioned can further enhance customer satisfaction and loyalty.