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Reliable repair services for iPhones, Smartphones, Tablets, iPads, Gaming Consoles & PCs at Computers R US in Kennesaw, GA. Special Discount for New Customers and KSU Students.
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DirectionsAbout Kennesaw, Georgia, USA
MoreThe heart of Kennesaw lies in its historic downtown district, featuring attractions such as the Main Street Farmers Market, Pigs & Peaches BBQ Festival, free summer concerts, and movies. The Southern Museum of Civil War and Locomotive History highlights the area's historical importance, while Adams Park offers extensive green space for recreation. Economically, Kennesaw is diverse, with growth in professional services, healthcare, and technology sectors alongside traditional manufacturing and transportation industries. Wellstar Health System and Southern Company are among the major employers, supported by initiatives from the Kennesaw Development Authority to encourage business investment. Transportation links efficiently via Interstate 75 and proximity to Hartsfield-Jackson Atlanta International Airport.
The city is well-served by community resources, including top-rated educational institutions under the Cobb County School District and a library branch offering extensive resources. Wellstar Kennestone Hospital provides high-quality healthcare services, complemented by dedicated public safety departments. Kennesaw's moderate climate features warm summers and mild winters, set against picturesque rolling hills and lush greenery.
Kennesaw is renowned for balancing its historical legacy with contemporary amenities, offering well-maintained parks, excellent schools, and a strong community spirit. Local dining options range from casual to upscale, while shopping centers cater to diverse retail needs. Recreational activities such as golfing and hiking are abundant, alongside opportunities to engage in local events. This blend of heritage preservation and modern progress renders Kennesaw an attractive destination for living, working, and visiting.
Nominated for BestAround
Computers R Us has earned a notable mention in discussions about "BestAround" due to its comprehensive range of repair services and steadfast commitment to customer satisfaction. Serving a broad spectrum of clients from individuals to educational institutions, the company distinguishes itself through its extensive expertise in handling everything from basic hardware issues to complex software problems. This breadth of service is complemented by a dedicated team that not only tackles technical challenges but also prioritizes the personal experience of each client, ensuring they leave with both functional devices and peace of mind.
What truly sets Computers R Us apart is its exceptional customer service strategy, notably through targeted promotions for new customers and KSU students. These incentives not only make their services more accessible but also cultivate a loyal customer base, a testament to the company's understanding of community needs and its dedication to fostering long-term relationships. The seven-day service center model further enhances this by ensuring swift resolutions, often addressing issues the same day, which is crucial for maintaining productivity and minimizing disruption.
The personal touch extends beyond technical proficiency into a genuine care for the emotional and practical significance of technology in customers' lives. This is reflected in their robust warranty policy, offering a six-month guarantee on repairs, which speaks volumes about their confidence in their service quality. Overall, Computers R Us stands out as a business that not only excels in technical repair but also embodies a customer-centric philosophy, making it a strong candidate for "BestAround" accolades. Its ability to combine reliable service with a warm, personal approach positions it uniquely in the competitive landscape of electronics repair services.
About Computers R Us™
Computers R Us™ stands as a trusted name in the electronics repair service industry, particularly in Kennesaw, serving a diverse clientele including individuals, small businesses, and educational institutions such as KSU. The company prides itself on its comprehensive range of services, from basic repairs to complex restorations, catering to a wide array of devices including computers, tablets, and smartphones. Their experienced technicians are equipped with the skills to diagnose and resolve issues ranging from hardware malfunctions to software glitches, ensuring that clients receive not just functional repairs but also peace of mind.
What sets Computers R Us apart is their commitment to providing exceptional customer service, particularly through special promotions designed to benefit new customers and KSU students. Newcomers can enjoy a $10 discount on all services, while students who provide valid ID can save an additional $10. This approach not only makes their services more accessible but also fosters a loyal customer base. The company’s seven-day service center ensures that clients can receive prompt attention, often resolving issues the same day of arrival, which is crucial for maintaining productivity and minimizing downtime.
Beyond just repairing devices, Computers R Us emphasizes the personal connection between their technicians and the users of these devices. Recognizing the emotional and practical significance of home technology, the company strives to treat each device with care, reflecting a deep understanding of the personal lives of their customers. This approach is evident in their warranty policy, offering a minimum 6-month guarantee on all repairs, which underscores their confidence in the quality of their work. By combining technical expertise with a customer-centric philosophy, Computers R Us has established itself as a reliable and trusted partner for device restoration in Kennesaw and beyond.
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What Customers Say
1,452
Official Google Reviews
Customers at Computers R Us consistently praise the business for its reliable and efficient service across a wide range of technological repairs. Many highlight the speed of their technicians in resolving issues, whether it's fixing phones, laptops, iPads, or other devices, often providing quick turnaround times without compromising on quality. The staff's professionalism and customer-focused approach are frequently noted, with some customers appreciating the transparency and honesty displayed by technicians during the repair process.
Several reviews emphasize the knowledgeable nature of the employees, who are able to provide clear explanations and guidance throughout the service, helping customers understand their options and making informed decisions about repairs. The use of tools and parts is another aspect frequently praised, with customers appreciating that the technicians bring in necessary components promptly and efficiently.
Additionally, several accounts mention the positive impact of regular visits from Computers R Us on families who rely on the store for ongoing tech support, indicating a level of trust and satisfaction that extends beyond individual transactions. The business's reputation for fair pricing and reasonable costs further enhances its appeal, making it a preferred choice for many looking for dependable service in the technology repair market.