Aaron's Rent To Own

Furniture Store Furniture Rentals

Bestie Business Card

Aaron's in Largo, FL offers rent to own furniture, washers & dryers, refrigerators, TVs, mattresses, and more with affordable monthly payments.

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Business Hours

Mon: 10:00am - 7:00pm
Tue: 10:00am - 7:00pm
Wed: 10:00am - 7:00pm
Thu: 10:00am - 7:00pm
Fri: 10:00am - 8:00pm
Sat: 10:00am - 6:00pm
Sun: Closed

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About Largo, Florida, USA

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Nominated for BestAround

A-
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Aaron's Rent To Own distinguishes itself in the competitive furniture retail landscape with its innovative rent-to-own model, which simplifies home furnishings acquisition by offering immediate approval and low-price guarantees. This approach, coupled with Leasing Power, positions the store as a leader in providing financial flexibility and security to consumers looking to furnish their homes without hefty upfront costs. The store's commitment to customer satisfaction is evident through its user-friendly buying guides and knowledgeable staff, particularly at Largo, who enhance the rental experience.

However, the business faces mixed reviews reflecting both strengths and weaknesses. Positive feedback often centers on exceptional customer service, cleanliness, and the store's welcoming atmosphere. Staff like Rob Fink are frequently cited for their dedication to resolving issues promptly. Yet, concerns over furniture quality persist, with reports of rips and infestations, which can undermine trust in the brand despite its service excellence.

Additionally, some customers have experienced unprofessional behavior from staff, highlighting the need for consistent training and high service standards.

The rent-to-own model's flexibility is a significant selling point, yet the process can be cumbersome for some, especially when dealing with payments and resolving issues. This suggests that while Aaron's Rent To Own has the potential to qualify for 'BestAround' accolades, it must address these operational challenges to maintain its competitive edge and enhance customer loyalty. Balancing its innovative approach with consistent service excellence will be crucial for the store's continued success and recognition in the market.

About Aaron's Rent To Own

Aaron's Rent To Own is a furniture store offering a comprehensive range of products, including furniture, appliances, and electronics, all sourced from top brands. The store stands out by providing a streamlined and convenient rent-to-own model, which simplifies the process of purchasing home furnishings for your family. This approach not only alleviates the financial burden of upfront costs but also offers immediate gratification through instant online approval processes. Customers who opt for Aaron's benefit from Leasing Power℠, a feature that provides instant visibility into their rental options, allowing them to make informed decisions without delay.

One of the key advantages Aaron's Rent To Own offers is its Low-Price Guarantee. This initiative ensures that customers can secure the best possible deal by renting out to own the same item at a lower total cost of ownership compared to other rent-to-own competitors. If a customer finds a more favorable lease on the same item, Aaron's will either beat that total cost or provide a $100 discount. This guarantee adds a layer of confidence and security, making it an attractive option for budget-conscious consumers.

For those embarking on their rent-to-own journey, Aaron's provides a robust support system to guide them through the process. The store’s commitment to customer satisfaction is evident in its user-friendly buying guides, which help shoppers navigate the selection of products that best fit their home needs and budgets. Whether you're looking for a cozy living room sofa or a modern kitchen appliance, Aaron's aims to make your rent-to-own experience as smooth and rewarding as possible. If you have more questions or need further assistance, the FAQ section on their website offers detailed answers to common concerns.

Category Tags
Furniture Store Furniture Rentals Home Furnishings Leasing Services

What Customers Say

4.4
Rating Based On
169
Official Google Reviews
5
130
4
11
3
6
2
2
1
20

Customer experiences at Aaron's Rent To Own vary widely, reflecting both exceptional service and notable shortcomings. Positive reviews highlight standout aspects such as exceptional customer service from staff like Rob Fink, who consistently goes above and beyond to resolve issues and ensure customer satisfaction. The store's cleanliness, variety of products, and friendly atmosphere are frequently praised, making it a go-to destination for both furniture purchases and rental needs. Customers appreciate the knowledgeable staff, particularly at the Largo location, who provide helpful guidance and assistance throughout the rental process.

However, not all experiences have been positive. Some customers have reported issues with the quality of furniture, noting problems such as ripping and infestations, which can be particularly disappointing given the store's reputation for good service. Additionally, there have been complaints about unprofessional behavior from staff members, including those who showed up unexpectedly or mishandled situations, leading to frustration and dissatisfaction. These incidents underscore the importance of consistent training and adherence to high standards of customer service across all locations.

The store's business model, while offering a wide range of furniture options and flexible payment plans, can also present challenges. Some customers have found the process of dealing with payments and issues to be cumbersome, especially when compared to other rental companies. Despite these challenges, Aaron's Rent To Own maintains a loyal customer base, particularly those who value its commitment to customer care and community involvement. The store's willingness to listen to feedback and make improvements suggests a potential for growth and better service in the future.