Soho Salon & Spa

Beauty Salon Salon Beauty Services

Bestie Business Card

Hair salon on 17th St in Newport Beach with five stars on Yelp! Best expert stylists in cut and color.

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Business Hours

Mon: 10:00am - 3:00pm
Tue: 9:00am - 7:00pm
Wed: 9:00am - 7:00pm
Thu: 9:00am - 7:00pm
Fri: 9:00am - 6:00pm
Sat: 9:00am - 6:00pm
Sun: Closed

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About Newport Beach, California, USA

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Nominated for BestAround

A-
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Soho Salon & Spa emerges as a compelling contender for the "BestAround" title, distinguished by its luxurious ambiance and personalized service within the competitive Orange County beauty landscape. The salon's ability to offer a wide array of premium services-from expert haircuts and nail care to innovative treatments like Brazilian Blowout and krastase conditioning-positions it as a leader in catering to diverse beauty needs. This breadth is complemented by a technically skilled and passionate team, ensuring clients receive not just services but a transformative experience that boosts confidence and radiance.

The salon's operational flexibility, with extended hours on weekends, caters effectively to busy clientele, reinforcing its appeal as a destination for those seeking convenience without compromising on quality. However, the mixed reviews reveal a nuanced picture; while many praise the salon's commitment to excellence, service inconsistencies and communication gaps have marred some experiences. This duality underscores the importance of maintaining high standards and responsiveness to client needs, crucial elements that could elevate Soho Salon & Spa's standing further.

Ultimately, Soho Salon & Spa's potential to qualify for "BestAround" hinges on its ability to address past shortcomings and consistently deliver exceptional service. The salon's strengths in creating a welcoming environment and its dedication to client satisfaction through personalized care are assets that could be amplified by improved communication and a more cohesive approach to handling client concerns, ensuring every visit is not just a transaction but a memorable experience.

About Soho Salon & Spa

Soho Salon & Spa, nestled in the heart of Orange County, offers a luxurious and personalized beauty experience in a stylish OC-based private studio. The salon prides itself on delivering premium haircuts and grooming services that cater to a diverse range of styles and preferences, from classic to avant-garde. With a team of technically educated professionals who are not only skilled but also passionate about the latest trends, Soho Salon & Spa ensures that every client leaves feeling confident and radiant.

The salon operates with flexible hours, accommodating clients from Monday through Sunday, with extended hours on weekends to meet the demands of busy schedules. Key services include a comprehensive Professional Hair Consultation, which is offered complimentary, providing clients with expert advice on their hair type, goals, and best styling options. The range of services extends from precision cuts and styles, priced between $65 and $85+, to more elaborate treatments like kèrastase conditioning, highlights & lowlights, balayage, color enhancement, and Brazilian blowouts, all within the $25 to $225+ range.

Soho Salon & Spa also offers a variety of nail care options, including manicures, pedicures, and acrylic nails, with prices starting at $12 for a regular manicure and rising to $55 for a full set. The salon's commitment to excellence is further underscored by its selection of high-quality products and the use of advanced techniques such as Brazilian Blowout and Japanese Straightening, which are available upon request. Clients can expect a warm and welcoming atmosphere, making Soho Salon & Spa not just a place for hair and nail care, but a destination for a holistic beauty experience.

Category Tags
Beauty Salon Salon Beauty Services Nail Care Hair Services

What Customers Say

4.8
Rating Based On
39
Official Google Reviews
5
34
4
3
3
1
2
0
1
1

Customer experiences at Soho Salon & Spa have been diverse, reflecting a range of outcomes that highlight both exceptional service and areas for improvement. Positive reviews emphasize the transformative results achieved through treatments like Lisa's Magic Sleek, which successfully softened challenging curls without the need for harsh chemicals. Daniella Faubion's dedication to restoring clients' hair health, particularly after a previous negative experience, underscores the salon's commitment to customer satisfaction and personalized care. Her expertise and professionalism were evident in her ability to address and rectify issues, even when faced with initial client dissatisfaction.

On the other hand, one negative review paints a starkly contrasting picture, detailing a frustrating experience marked by poor communication, unprofessional behavior, and subpar service quality. The client's disappointment was compounded by the salon's failure to address their concerns adequately, leading to a loss of trust and a sense of betrayal. This negative experience serves as a reminder of the critical importance of maintaining high standards of customer service and addressing issues promptly and professionally.

Despite the mixed reviews, several testimonials highlight the salon's strengths in creating a welcoming and enjoyable atmosphere, as well as the skill and creativity of its stylists. Clients praised the salon for its cleanliness, trendy ambiance, and the attentive, accommodating nature of staff like Mary and Selaina. The consistent positive feedback on hair results and the satisfaction with the pricing further reinforce Soho Salon & Spa's reputation as a reliable and high-quality beauty destination. However, the incident involving Nikki also suggests that while individual performances can vary, the salon's overall commitment to excellence is evident in its diverse client experiences.