BayCare Outpatient Imaging (Carillon)
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BayCare Outpatient Imaging is located within the Carillon Business Park near Feather Sound in St. Petersburg.
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DirectionsAbout St Petersburg, Florida, USA
MoreThe city's appeal lies in its vibrant cultural scene and varied attractions, including the Salvador Dalí Museum, St. Petersburg Pier, and Fort De Soto Park. A dynamic downtown offers art galleries, theaters, and live music venues, with events like the Grand Prix of St. Petersburg adding to its allure. Economically, it is diversifying with growth in technology, healthcare, and finance sectors, supported by employers like BayCare Health System and Raymond James Financial. Transportation includes Tampa International Airport and major highways such as Interstate 275. The city's community resources encompass quality education, health services, and recreational facilities. Safety measures align with national averages, though property crime varies across areas. St. Petersburg enjoys a subtropical climate with warm summers and mild winters, complemented by stunning Gulf Coast sunsets and diverse natural environments. Its blend of artistic flair, progressive spirit, and commitment to sustainability sets it apart as an exceptional place for living, working, and enjoying its coastal lifestyle.
Nominated for BestAround
BayCare Outpatient Imaging (Carillon) has earned a commendable spot among medical diagnostic imaging centers, as evidenced by their nomination for the 2024 Press Ganey Guardian of Excellence Award. The facility's comprehensive range of services and commitment to high clinical standards are evident in its rigorous accreditation processes and adherence to national benchmarks. Technologists and radiologists at BayCare Outpatient Imaging are highly qualified, with certifications that underscore their expertise, enhancing patient trust and confidence in the quality of care received.
Customers frequently praise the facility's operational efficiency and customer service, noting the ease of navigating the premises, the availability of convenient amenities like valet parking, and the smoothness of the check-in process. The compassionate and professional demeanor of staff, particularly in addressing patient concerns with empathy, is a recurring highlight. Timely service and minimal wait times further bolster the positive experience, with patients appreciating the quick turnaround for results and efficient handling of follow-up actions.
While some feedback suggests areas for improvement, such as better communication regarding appointment statuses, the overall sentiment remains overwhelmingly positive. The facility's dedication to patient-centered care and its reputation for excellence position BayCare Outpatient Imaging strongly among its peers, making it a reliable choice for those seeking high-quality diagnostic imaging services in the Tampa Bay area. Its nomination for the prestigious award reflects not just its current standing but also its potential to continue delivering exceptional service and maintaining its high standards.
About BayCare Outpatient Imaging (Carillon)
BayCare Outpatient Imaging, part of the BayCare Health System, is a leading medical diagnostic imaging center situated within the Carillon Business Park in St. Petersburg, Florida. This facility offers a comprehensive range of imaging services across multiple modalities, ensuring that patients in central Florida and beyond have access to high-quality diagnostic care. The center's recent recognition with the 2024 Press Ganey Guardian of Excellence Award underscores its commitment to maintaining exceptional standards of patient experience, engagement, and clinical quality.
BayCare Outpatient Imaging distinguishes itself through its rigorous accreditation processes and adherence to national standards. All imaging technologists and radiologists are highly qualified, with technologists holding state and ARRT certifications, and radiologists being board certified. This ensures that patients receive the most advanced and precise diagnostic imaging services available. The facility's breast screening mammography department has further enhanced its reputation by adopting 3-D technology and maintaining close ties to the Susan Sheppard McGillicuddy Breast Center at St. Anthony’s Hospital, facilitating seamless follow-up care.
Located on the first floor of the BayCareHealthHub® (Carillon), BayCare Outpatient Imaging offers convenient amenities, including ample parking and a complimentary valet service. The facility is well-equipped to handle a variety of imaging needs, from routine check-ups to specialized diagnostics, making it a go-to destination for patients seeking reliable and efficient medical imaging services in the Tampa Bay area. For more information on scheduling appointments or learning about their plans, visitors can call 1-800-BayCare or visit their website at [opendr.com](https://baycare.opendr.com/).
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What Customers Say
1,734
Official Google Reviews
Customers at BayCare Outpatient Imaging (Carillon) have consistently highlighted a range of positive experiences, particularly focusing on the efficiency, professionalism, and compassionate care they receive. Many patients praise the ease of navigating the facility, noting that parking is convenient and valet services are readily available. The check-in process is frequently cited as smooth and efficient, with staff members like Concierge and Cheri providing helpful assistance and ensuring a welcoming atmosphere.
Several reviews emphasize the expertise and empathy of the medical imaging technicians and radiologists. Patients appreciate how their concerns, such as claustrophobia during MRI scans or anxiety about contrast injections, are addressed with sensitivity and clear communication. The ability to explain procedures thoroughly and provide reassurance before, during, and after tests is consistently highlighted as a standout feature.
Timely service and minimal wait times are recurring themes, with patients expressing satisfaction with the quick turnaround for test results and the efficiency of the overall process. The cleanliness and comfort of the facility, along with the courteous and helpful staff, contribute significantly to positive customer experiences. However, some reviews also mention areas for improvement, such as the need for more consistent communication regarding appointment statuses and follow-up actions, particularly for patients who have experienced delays in receiving their results.
Despite these minor suggestions, the overall sentiment is overwhelmingly positive, with many customers recommending BayCare Imaging to others and expressing a willingness to return for future services. The facility's commitment to providing a high-quality, patient-centered experience seems to resonate strongly with its clientele.