New Canton Restaurant

Cantonese Restaurant Food Dining

Bestie Business Card

Experience the best authentic and delicious Chinese at New Canton Restaurant. View our hours, explore our menu, and order online for convenient pickup or delivery near you!

Business Hours

Mon: Closed
Tue: 11a–3p4:30–9p
Wed: 11a–3p4:30–9p
Thu: 11a–3p4:30–9p
Fri: 11a–3p4:30–9p
Sat: 11a–3p4:30–9p
Sun: 11a–3p4:30–9p

Local Map

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About San Carlos, California, USA

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Nominated for BestAround

A-
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

New Canton Restaurant, despite its promising nomination for "BestAround," presents a mixed bag of experiences for its patrons. The restaurant's unique fusion of Cantonese and Vietnamese flavors, coupled with its commitment to authentic cuisine and high-quality ingredients, clearly positions it as a noteworthy contender in the competitive San Mateo dining scene. Customers laud the generous portions, particularly standout dishes like the Lamb and basil, Wonton soup, and Mongolian beef chow mein, which resonate with those seeking an immersive culinary journey.

However, the restaurant's reputation is marred by recurring issues that cast a shadow over its otherwise positive image. Complaints regarding inconsistent food quality, bland flavors, and service inconsistencies plague its customer reviews, alongside concerns about uncleanliness and health code violations. Pricing also appears to be a point of contention, with diners feeling overcharged for what some perceive as mediocre food quality.

While New Canton's dedication to fresh ingredients and its chef, George, seem to contribute to its positive reception, the restaurant's future hinges on addressing these recurring complaints. Improving consistency in food preparation, enhancing service standards, and ensuring a consistently clean environment are crucial steps towards solidifying its position as a truly exceptional dining destination worthy of its "BestAround" nomination. The restaurant has the potential to become a local favorite, but sustained success depends on resolving these fundamental issues.

About New Canton Restaurant

New Canton Restaurant stands out as a unique culinary destination in San Mateo, California, offering an authentic fusion of Chinese and Vietnamese flavors through its online platform. For those seeking a sophisticated dining experience without leaving their homes, the restaurant provides both pickup and delivery services, making it convenient for a wide range of customers. The menu, curated with a focus on traditional yet innovative dishes, allows diners to explore a variety of options, from comforting wontons and egg noodle soups to aromatic pho, each crafted to transport patrons on a culinary journey through both Chinese and Vietnamese cuisines.

The restaurant's commitment to authenticity is evident in every dish, with a particular emphasis on sourcing high-quality ingredients that capture the essence of traditional recipes. This dedication to quality is complemented by a user-friendly online ordering system, where customers can browse and customize their meals with ease. The platform allows for modifications to orders, ensuring that each guest's preferences are met, enhancing the overall dining experience. New Canton Restaurant aims to bring the rich flavors and cultural heritage of both Chinese and Vietnamese cuisines to the forefront, making it a must-visit for food enthusiasts and locals alike.

Operating hours from 11:00 am to 9:00 pm, the restaurant ensures that customers have ample time to enjoy their meals, whether they opt for in-house pickup or convenient delivery. This flexibility is particularly appealing to busy professionals and families looking for a reliable dining solution. Despite its limited hours, the restaurant's online presence remains robust, offering a seamless experience from browsing to placing an order. With its focus on authenticity, convenience, and exceptional service, New Canton Restaurant is poised to become a notable player in the local dining scene, attracting both repeat customers and new patrons eager to savor the extraordinary flavors it offers.

Category Tags
Cantonese Restaurant Food Dining Restaurant Food Service

What Customers Say

4.3
Rating Based On
166
Official Google Reviews
5
106
4
36
3
5
2
5
1
14

The reviews for New Canton Restaurant paint a diverse picture of customer experiences, ranging from highly positive to extremely negative. Customers consistently praise the restaurant for its authentic Cantonese cuisine, generous portions, and friendly service. Many highlight standout dishes like the Lamb and basil, Wonton soup, and the Mongolian beef chow mein, indicating a strong appreciation for the food quality and variety offered.

However, a significant number of reviews express dissatisfaction with various aspects. Issues range from poor food quality and inconsistency to unsatisfactory service, uncleanliness, and even health code violations. Some customers cite specific complaints like overcooked rice, bland flavors, and rude staff as major deterrents. The restaurant's pricing also seems inconsistent, with some diners finding the portions generous but the prices high, while others feel they're overcharged for mediocre food quality.

Despite the mixed reviews, New Canton remains a popular choice for its authentic Cantonese experience and large portions. The restaurant's commitment to fresh ingredients, particularly vegetables, and its dedicated chef, George, seem to be key factors in its positive reception. However, addressing the recurring complaints about food consistency, service, and cleanliness will be crucial for the restaurant to maintain its strong customer base and reputation.