Tommy's Express® Car Wash

Car Wash Automotive Services Cleaning Services

Bestie Business Card

Get pricing, hours, and contact information for 2525 Mounds View Blvd. in Mounds View. Visit us for an exceptional car wash experience.

Social Links

Business Hours

Mon: (laborday)7a–9phours
Tue: 7:00am - 9:00pm
Wed: 7:00am - 9:00pm
Thu: 7:00am - 9:00pm
Fri: 7:00am - 9:00pm
Sat: 7:00am - 9:00pm
Sun: 7:00am - 9:00pm

Local Map

Directions

Your browser does not support embedded maps. View larger map

About Mounds View, Minnesota, USA

More

Nominated for BestAround

A+
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Tommy's Express Car Wash, nestled in Mounds View, Minnesota, has garnered attention for its nomination as a contender for "BestAround" status, largely due to its comprehensive service offerings and commitment to eco-friendliness. The facility boasts a modern wash tunnel capable of handling vehicles of varying sizes, ensuring efficiency and convenience for all clientele. This is complemented by an extensive product range featuring high-quality detergents and specialized treatments like UnderFlush and Tommy Guard, all designed to deliver superior cleaning results while prioritizing environmental sustainability through water conservation methods.

The customer experience at Tommy's Express is marked by a blend of innovation and community focus. The facility's user-friendly app and flexible payment options cater to modern convenience needs, while on-site detail kits and interior cleaning services extend the value proposition beyond basic car washing. This holistic approach, coupled with the commitment to community engagement through initiatives like Water Mission, positions Tommy's Express as a leader in customer service and environmental responsibility within the car wash sector.

However, the business's reputation isn't without its challenges. While many commend the cleanliness, product quality, and thoroughness of service, some customers have reported issues such as vehicle damage and equipment malfunctions. These incidents, though not representative of the overall experience, highlight areas for improvement in maintaining consistent service standards. Despite these minor setbacks, Tommy's Express maintains a strong standing in customer satisfaction, particularly appreciated for its staff friendliness and effective cleaning processes. The blend of quality, convenience, and community involvement suggests that Tommy's Express could indeed qualify for "BestAround," provided it continues to address operational challenges and uphold its high standards of service and sustainability.

About Tommy's Express® Car Wash

Tommy's Express® Car Wash, situated in Mounds View, Crystal, Minnesota, offers a comprehensive and eco-friendly car washing experience designed to meet the diverse needs of its customers. The facility stands out with its state-of-the-art wash tunnel entrance, capable of handling vehicles of all sizes, ensuring a hassle-free and efficient service. The company prides itself on its extensive product lineup, which includes a range of high-quality detergents and specialized treatments like UnderFlush, Rainbow Coat®, and Tommy Guard®, all aimed at delivering exceptional cleaning results while maintaining a commitment to environmental sustainability through the use of low-energy and reclaimed water processes.

Beyond its core washing services, Tommy's Express emphasizes customer convenience and community engagement. The facility features a spacious and easy-loading conveyor belt, flexible payment methods, and a dedicated app for seamless transactions and scheduling. On-site detail kits and comprehensive interior cleaning services, such as vacuuming and mat washers, ensure that customers leave with not just clean cars but also a complete spa experience. The app lane for TommyClub members adds an extra layer of convenience, catering to frequent visitors.

Tommy's Express is deeply committed to its community and the environment. The company operates locally, contributing positively to the Mounds View area through its support of Water Mission, which has made a significant impact by providing safe water, sanitation, and hygiene solutions in developing nations and disaster areas. This commitment extends to offering two membership options—Unlimited or PayPerWash—allowing customers to tailor their experience to their needs. The site manager and team are dedicated to ensuring that every visit is not only clean but also enjoyable, fostering a sense of community and satisfaction among regular patrons. With its blend of innovation, environmental responsibility, and customer-centric services, Tommy's Express stands as a leader in the car wash industry.

Category Tags
Car Wash Automotive Services Cleaning Services Eco-friendly Services

What Customers Say

4.6
Rating Based On
535
Official Google Reviews
5
422
4
51
3
30
2
10
1
22

Customers have shared a range of experiences at Tommy's Express Car Wash, highlighting both exceptional service and notable issues. Many praise the cleanliness, quality of services like car washes, vacuuming, and mat washers, as well as the friendly and helpful staff. Several reviews specifically commend the use of high-quality products and the thoroughness of the cleaning, with some noting that their vehicles look significantly improved post-wash. However, a few reviews express disappointment with scratches, damage, or issues with equipment functionality, leading to dissatisfaction and even consideration of switching to other car wash options. Common themes include the value for money, especially with membership plans, and the convenience of multiple locations. Despite the mixed feedback, overall, Tommy's Express maintains a strong reputation for customer satisfaction and service quality, particularly in areas like staff friendliness and the effectiveness of their cleaning processes.