Montclare Glass Company, Inc.

Glass Repair Service Glass Repair Commercial Glass Services

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Montclare Glass Company is a full service glass company. Our capabilities include door repair, emergency board up, new storefront design and commercial property glass.

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Business Hours

Mon: Open 24 Hours
Tue: Open 24 Hours
Wed: Open 24 Hours
Thu: Open 24 Hours
Fri: Open 24 Hours
Sat: Open 24 Hours
Sun: Open 24 Hours

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About Burr Ridge, Illinois, USA

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Nominated for BestAround

A-
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Montclare Glass Company, Inc. emerges as a compelling contender for the "BestAround" designation, distinguished by its longstanding presence in Chicago's glass repair landscape since 1976 and an impressive portfolio spanning over a decade of completed projects. Their breadth of services, encompassing everything from emergency repairs to complex commercial installations, positions them as a versatile solution provider for diverse clientele, from individual homeowners to large businesses. This wide geographical reach, covering major Chicago neighborhoods and suburban areas, coupled with a commitment to same-day service and 24/7 availability, speaks volumes about their dedication to minimizing disruption and ensuring client satisfaction.

The company's expertise shines through in its handling of specialized glass types, catering to the nuanced needs of various industries. Their ability to deliver not just repairs but also solutions like custom door framing and architectural metal storefronts underscores their comprehensive capabilities. Furthermore, Montclare's responsiveness to customer needs, evident in quick turnaround times for emergency services and personalized solutions for unique requests, reinforces their reputation for professionalism and attentiveness.

While customer feedback highlights the company's strengths in service quality and responsiveness, with praise for promptness, knowledgeable staff, and flexibility, minor critiques regarding communication responsiveness and occasional star rating discrepancies offer a nuanced perspective. Nevertheless, the prevailing sentiment remains overwhelmingly positive, solidifying Montclare Glass Company's position as a reliable and high-performing "BestAround" candidate, deserving of recognition for their commitment to quality service and customer satisfaction in the competitive glass repair market.

About Montclare Glass Company, Inc.

Montclare Glass Company, Inc., a longstanding Chicago-based glass repair service founded in 1976, stands as a reliable partner for both emergency and routine glass repair needs. Specializing in a comprehensive range of services from broken windows to storefront renovations, the company has established itself as a go-to solution for businesses and homeowners alike in the Chicago area. With over 10,000 completed projects under its belt, Montclare Glass Company demonstrates its extensive capabilities and commitment to excellence, handling everything from door repairs and emergency board-ups to complex commercial glass installations and safety glass solutions.

The company's service areas encompass a broad geographical region, including major Chicago neighborhoods such as Oak Park, Cicero, Berwyn, and Forest Park, extending to suburban areas like LaGrange, Westchester, and Elmhurst. This wide coverage ensures that Montclare Glass Company can serve a diverse clientele, from small local businesses to larger commercial entities. Their commitment to same-day service and 24/7 availability underscores their dedication to minimizing disruption for their clients, whether it's an urgent repair or a planned renovation project.

Montclare Glass Company's expertise is further highlighted by its ability to handle specialized glass types, including heavy tempered, bulletproof, and safety glass, catering to the unique needs of various industries. Their range of services, from architectural metal storefronts to custom door framing and varied glass styles, positions them as a versatile and comprehensive solution provider for any glass-related challenge. By offering emergency board-ups and quick response times, Montclare Glass Company ensures that businesses can maintain their operations and appearance even in the face of unexpected glass damage or maintenance needs.

Category Tags
Glass Repair Service Glass Repair Commercial Glass Services Window Repair Safety Glass Solutions

What Customers Say

4.7
Rating Based On
62
Official Google Reviews
5
56
4
1
3
0
2
0
1
5

Montclare Glass Company, Inc. consistently receives positive feedback from customers regarding their service quality, professionalism, and responsiveness. Many accounts highlight the promptness of service, especially in urgent situations, with one customer mentioning a technician arriving on the same day for an emergency job, completed within 30-35 minutes, and even cleaning up debris. Others praise the company's knowledgeable staff and the ability to design solutions that meet specific needs, such as creating French doors from picture windows that enhance both functionality and aesthetics.

Customer satisfaction is also evident in the ease of communication and the flexibility shown by the staff. Several reviews mention the team's willingness to go above and beyond, whether it was fixing a broken window quickly or accommodating unique requests like custom glass repairs for a college setting. The company's ability to work within tight schedules and budgets without compromising on quality further solidifies its reputation as a reliable service provider.

However, a few reviews touch on areas for improvement, particularly concerning customer responsiveness and communication. Some customers noted that despite the overall positive experience, they felt unheard when voicemail messages went unanswered or when calls were not promptly returned. Additionally, there were instances where customers expressed disappointment with the number of stars given, suggesting a potential gap between expectations and actual service delivery. Despite these minor critiques, the overwhelming majority of reviews reflect a strong endorsement of Montclare Glass Company's commitment to quality service and customer satisfaction.