Michaels

Craft Store Crafts Arts

Bestie Business Card

Michaels arts and crafts stores offer a wide selection that's sure to cover your creative needs. Find inspiration at our craft store in Largo, FL.

Business Hours

Mon: 9:00am - 9:00pm
Tue: 9:00am - 9:00pm
Wed: 9:00am - 9:00pm
Thu: 9:00am - 9:00pm
Fri: 9:00am - 9:00pm
Sat: 9:00am - 9:00pm
Sun: 10:00am - 7:00pm

Local Map

Directions

Your browser does not support embedded maps. View larger map

About Largo, Florida, USA

More

Nominated for BestAround

A-
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Michaels stands out as a prominent craft store with a robust selection of arts, crafts, seasonal, and dcor items, catering to a diverse clientele from children to seniors. The store's extended hours and commitment to customer engagement through programs like Michaels Rewards and in-store classes position it as a valuable community hub. Its strong focus on party supplies, particularly for special occasions, and the availability of customizable options for events further enhance its appeal. The online shopping platform, with its 24-hour service and unique pre-inflated balloons, adds another layer of convenience and flexibility.

However, the store's reputation is a mixed bag. While many customers praise the cleanliness, organized layout, and friendly staff, others have reported issues with customer service, including rude interactions and operational inefficiencies like long wait times for online orders and inconsistent product availability. Inventory management and product selection also pose challenges, with some areas lacking variety, especially for niche or name-brand items. These operational hiccups can deter potential repeat customers and harm the store's overall reputation.

Despite these challenges, Michaels' strengths in product quality, customer engagement, and seasonal offerings make it a strong contender for the "BestAround" classification. To solidify its position, the store must address its service and inventory issues, ensuring a seamless and satisfying experience for all customers. By doing so, Michaels can maintain its status as a beloved craft destination while continuing to attract and retain a loyal customer base.

About Michaels

Michaels is a prominent craft store located at 10500 Ulmerton Rd, Ste 250, Largo, FL, offering a comprehensive selection of arts, crafts, seasonal, and décor items. The store operates extended hours, from Monday to Sunday, providing flexibility for customers. Michaels caters to a wide range of customers, from children aged 4-12 with its engaging and educational events, to adults and seniors with its extensive array of high-quality products and services.

One of the standout features of Michaels is its commitment to customer engagement through various programs. The store offers Michaels Rewards, allowing customers to earn points for purchases that can be redeemed for discounts or gift cards. Special promotions, such as those on weekends and during holidays, further enhance the shopping experience. The store also provides a unique online shopping experience with a 24-hour online store, where customers can order products like pre-inflated balloons and custom balloon arrangements, which can be picked up in-store or used for special events.

Michaels is particularly strong in the realm of party supplies, offering a wide range of items suitable for birthdays, weddings, baby showers, and other special occasions. The store's in-store classes and workshops, covering topics from crafts to sewing and decorating, provide valuable learning opportunities for customers of all ages. Additionally, Michaels offers a variety of themed decorations and customizable options, ensuring that every event can be uniquely personalized.

For those looking to host their own celebrations, Michaels provides a range of services, including private events and birthday parties, equipped with experienced staff to guide the process. The store also caters to home decor enthusiasts with its extensive fabric and sewing shop, offering high-quality materials and patterns for various projects. Spring and Cinco de Mayo decorations, Pride-themed items, and Father’s Day gifts are just a few of the seasonal offerings that keep the store vibrant and relevant throughout the year.

Michaels' commitment to customer satisfaction is evident in its online shopping platform and in-store services, making it a one-stop destination for all crafting and decorating needs. Whether you're looking to create memorable events or simply enhance your home with beautiful, handmade items, Michaels has everything you need to bring your vision to life.

Category Tags
Craft Store Crafts Arts Diy Home Decor

What Customers Say

4.3
Rating Based On
1,853
Official Google Reviews
5
1115
4
431
3
173
2
61
1
73

Customers have reported a range of experiences at Michaels, reflecting both positive and negative aspects of the store environment and service. Many highlight the store's cleanliness, organized layout, and friendly staff, which contribute to a pleasant shopping experience. For instance, several reviews mention the store being well-stocked, consistently well-maintained, and having a helpful and courteous customer service team. These elements are frequently cited as reasons for repeat visits and positive word-of-mouth recommendations.

However, there are also significant concerns raised regarding customer service and operational issues. Some customers have reported rude or unhelpful interactions with staff, particularly when dealing with online orders or special requests. Issues such as incorrect product availability, long wait times for online orders, and difficulties in finding specific items have been common complaints. These negative experiences can significantly impact customer satisfaction and loyalty.

Additionally, there are concerns about inventory management and product selection, with some customers noting a lack of variety in certain categories, especially name brands and niche products. The store's reputation has also been affected by inconsistent hours and the occasional closure of sections, which can disrupt the shopping experience. Despite these challenges, a few customers have left glowing reviews, praising the store's high-quality products, generous coupons, and overall positive atmosphere, particularly at smaller or less frequented locations like the Largo store.

The mixed feedback underscores the importance of balancing operational efficiency with customer service excellence. For Michaels to maintain and improve its reputation, it needs to address the issues related to customer service, inventory management, and staff training, while continuing to highlight the strengths that make it a beloved craft destination.