Bestie Business Card
Michaels arts and crafts stores offer a wide selection that's sure to cover your creative needs. Find inspiration at our craft store in Silver Spring, MD.
Business Hours
Local Map
DirectionsAbout Silver Spring, Maryland, USA
MoreThe community offers numerous attractions and resources, including the AFI Silver Theatre for film enthusiasts and Olney Theatre Center for performing arts. Residents have access to diverse parks like Sligo Creek Park and Rock Creek Park, enhancing recreational opportunities. The economy thrives on government contracting, technology, healthcare, and professional services, with prominent employers such as Lockheed Martin and local hospitals contributing significantly. Transportation is well-developed, featuring the Metro Red Line and major highways like Interstate 95. Safety levels are comparable to national averages, though property crime varies across areas. Silver Spring enjoys a temperate climate, adding to its allure with lush greenery and scenic natural features. The area's downtown offers urban amenities with a suburban feel, providing diverse dining, shopping, and cultural experiences.
Nominated for BestAround
Michaels stands out as a robust and community-oriented craft store, earning its nomination for "BestAround" through a blend of exceptional product offerings, extensive services, and a vibrant customer experience. The store's comprehensive selection of arts and crafts supplies, seasonal decorations, and helium balloons caters to a broad audience, from seasoned crafters to families planning special events. The extended hours and convenient online ordering and pickup services further solidify its appeal, making it a go-to destination for both local and visiting patrons.
One of Michaels' strongest assets is its commitment to fostering creativity through classes and workshops, which not only enhance the shopping experience but also build a loyal community of craft enthusiasts. The store's ability to provide custom balloon solutions and a wide array of party essentials underscores its versatility and customer-centric approach. However, the store faces some challenges, notably in inventory management and occasional lapses in customer service, such as expired signage leading to refunds and crowded parking.
Despite these minor shortcomings, Michaels' positive customer feedback, particularly regarding staff friendliness and helpfulness, loyalty, and framing services, speaks volumes about its strengths. The store's cleanliness and organized layout are consistently praised, though occasional service lapses highlight areas for improvement. Overall, Michaels is a well-rounded business that excels in providing a welcoming, creative, and accessible environment for all who visit, making it a strong contender for the "BestAround" designation.
About Michaels
Michaels is a prominent craft store located at Northgate Plaza/Aspen Hill, 13850 Georgia Ave, Silver Spring, MD, offering a comprehensive range of arts and crafts supplies, seasonal decorations, and more. The store operates extended hours from Monday to Sunday, providing flexibility for customers. Specializing in high-quality products, Michaels caters to a diverse clientele, including adults and children of all ages, with a wide array of classes, workshops, and events designed to foster creativity and skill development.
One of the standout features of Michaels is its extensive selection of helium balloons and accessories, perfect for adding a festive touch to any celebration. Whether planning a birthday party, wedding, baby shower, or themed event, Michaels offers a variety of customizable options, from latex and foil balloons to themed decor that matches the occasion's style. The store also provides helium inflation services and custom balloon arrangements, ensuring that customers can create unique centerpieces and displays.
For those looking to elevate their party planning experience, Michaels offers a complete suite of party essentials, including tableware, party favors, banners, and themed decorations. The store's in-store crafting classes and private events cater to both children and adults, with options ranging from DIY projects like paint pouring and crochet to more structured activities such as paint pouring or crochet sessions. These experiences are guided by dedicated Party Captains, allowing customers to relax and enjoy the creative process.
Michaels also excels in home decor and sewing, providing a wide selection of fabrics, sewing patterns, and quilting supplies. The store's fabric section is well-stocked with options like cotton, fleece, and seasonal prints, making it easy for crafters to find the perfect materials for their projects. Additionally, Michaels offers a variety of tools and equipment for sewing and home upholstery, ensuring that both beginners and experienced crafters can find what they need.
Seasonal and holiday-themed collections are particularly popular, with spring and fall offering fresh decor ideas and festive celebrations. For special occasions like Mother’s Day and Cinco de Mayo, Michaels provides a range of heartfelt decorations, handmade gifts, and themed accessories to make the holidays memorable. The store's commitment to customer satisfaction is evident in its extended hours and convenient online ordering and pickup services, making it easy for customers to find and purchase the items they need.
Michaels is more than just a store; it's a community hub where creativity and craftsmanship thrive. By offering a wide range of products and services, Michaels continues to be a go-to destination for anyone looking to add a touch of artistry and joy to their lives or celebrations.
Category Tags
What Customers Say
1,110
Official Google Reviews
Customers at Michaels share a range of experiences, highlighting both the store's strengths and areas for improvement. Many praise the friendly and helpful staff, noting that employees are always ready to assist with recommendations and problem-solving, whether it's finding specific items or offering creative ideas. The variety of products available is consistently highlighted as a positive aspect, with customers finding everything from art supplies to seasonal decorations and even unique items like helium tanks for crafting projects.
However, some reviews point out inconsistencies in inventory management, particularly noting issues with stock levels and the accuracy of displayed prices. One customer's experience with expired signage leading to a refund underscores the importance of clear communication from the store. Additionally, while the store is often praised for its cleanliness and organization, there are mentions of crowded parking lots and occasional service lapses, such as unassuming cashiers who fail to greet customers or assist with inquiries.
Despite these minor issues, many customers express strong loyalty and positive sentiments towards Michaels, particularly regarding the framing services and customer support. The store's ability to provide a welcoming environment, coupled with its extensive selection and helpful staff, continues to attract repeat business. Overall, Michaels is seen as a reliable destination for crafters and DIY enthusiasts, though ongoing improvements in inventory management and customer service could further enhance the shopping experience.