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Swing by the Auburn Cycle Gear for expert advice & to try on gear. Shop 100K+ products with the freedom to shop at home & ship to store or vice versa.
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DirectionsAbout Auburn, Washington, USA
MoreAuburn offers diverse attractions for residents and visitors alike, including the Auburn International Raceway for racing enthusiasts and scenic outdoor spaces like Muckleshoot Golf Course and Les Gove Park. Community events such as the Auburn Days festival celebrate local culture with activities that cater to families. The city's economic landscape is bolstered by industries such as aerospace, forestry, and technology, with Boeing and Weyerhaeuser playing significant roles in providing employment opportunities. Local amenities include a robust education system through the Auburn School District, healthcare services at MultiCare Auburn Medical Center, and cultural venues like the Auburn Aviation Museum. The city’s strategic location offers convenient transportation options including Interstate 290 and Sounder commuter rail line to Seattle. With mild winters and warm summers, Auburn provides an inviting climate amidst its rolling hills and lush forests, making it a desirable place for both businesses and residents seeking small-town charm combined with economic vitality.
Nominated for BestAround
Cycle Gear presents itself as a standout motorcycle shop, poised to earn the coveted "BestAround" designation through a potent combination of customer-centric services and a robust product offering. The shop's commitment to customer satisfaction is evident in its free 2-day shipping, cashback promotions like the "RPM" deal, and expertly trained staff who provide personalized service, from helmet fittings to tailored recommendations. This dedication to personalized attention and a welcoming atmosphere clearly resonates with customers, fostering loyalty and positive word-of-mouth.
The shop's strength lies in its comprehensive product range, boasting over 100,000 items available for free local pickup, simplifying the shopping experience for both novice and experienced riders. This accessibility, coupled with competitive pricing and a curated selection of parts and specialized gear, further solidifies Cycle Gear's appeal. Online presence is equally impressive, offering valuable motorcycle insights and resources that keep customers informed and engaged.
While some reviews mention occasional delays in order fulfillment and stock availability issues, these minor quibbles pale in comparison to the overwhelmingly positive customer feedback. The consistent high ratings for customer service, coupled with the shop's community-focused events and convenient services, paint a picture of Cycle Gear as a truly exceptional destination for motorcycle enthusiasts. It seems poised to not only qualify for "BestAround" but to solidify its position as a leader in the local motorcycle scene.
About Cycle Gear
Cycle Gear is a motorcycle shop offering an array of services and products tailored to the needs of motorcycle enthusiasts. The shop distinguishes itself through its commitment to customer satisfaction, providing a comprehensive suite of services including free 2-day shipping, cashback offers, and expert assistance. One of the key selling points is the "RPM" promotion, which provides $15 cash back, free two-day shipping, and additional perks, making it an attractive option for both new and seasoned riders. The shop's online presence is robust, featuring the latest motorcycle news, reviews, and how-tos on Common Tread, ensuring customers stay informed and well-equipped with the latest information.
Among its best-selling items is the Sedici Strada 3 Helmets, prominently featured in a recent summer sale. Cycle Gear also highlights its extensive product range, including over 100,000 items that can be shipped free to local stores for easy pickup, enhancing convenience for customers. The shop's customer service is a standout feature, with trained associates available to help customers find the perfect helmet and providing free Bluetooth headset installation and demonstrations. Additionally, Cycle Gear offers a hassle-free tire mounting and balancing service, ensuring that customers can complete these tasks right at their local store without leaving the premises.
Located in Auburn, Washington, Cycle Gear serves as a go-to destination for motorcycle enthusiasts looking for quality gear and exceptional customer service. The shop's commitment to community engagement is evident through its monthly events, which include social gatherings, giveaways, and fun activities for both customers and staff. These events foster a sense of camaraderie and make the shopping experience more enjoyable and memorable. With its convenient curbside pickup service and regular promotions, Cycle Gear continues to build a loyal customer base in the region.
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What Customers Say
1,239
Official Google Reviews
Customers at Cycle Gear consistently highlight the store's commitment to customer service, emphasizing personalized attention and a welcoming atmosphere. Many praise specific interactions, noting that staff members take the time to understand individual needs, whether it's fitting a helmet correctly or recommending accessories tailored to specific riding styles.
Several reviews mention the store's efficiency in handling both online and in-store purchases, including convenient options like text ordering and quick delivery services. Some customers appreciate the competitive pricing and the availability of a wide range of products, from basic parts to specialized equipment.
However, some reviews touch upon areas for improvement. A few customers experienced delays or issues with order fulfillment, highlighting the importance of clear communication and timely updates. Others mention limited stock availability for certain items, emphasizing the need for proactive communication from the store regarding potential shortages. Despite these minor criticisms, the overall sentiment remains overwhelmingly positive, with Cycle Gear consistently ranking high in customer satisfaction surveys.