Bestie Business Card
Flooring store in Pasadena, CA at Felikian's Carpet One Floor & Home. From hardwood, carpet, laminate, tile & more, visit us today for flooring installation!
Business Hours
Local Map
DirectionsAbout Pasadena, California, USA
MoreEconomically, Pasadena thrives on technology, healthcare, education, and professional services with major employers like Caltech, Huntington Hospital, and JPL. The Old Pasadena district is a bustling commercial and entertainment hub that draws both locals and tourists. Points of interest include the Norton Simon Museum, Huntington Library, Art Museum, and Botanical Gardens, as well as Central Park and Arroyo Seco Park for outdoor recreation. The city's public schools, libraries, healthcare facilities, and recreational centers provide robust community resources. Transportation options feature the Metro Gold Line and major freeways, while safety is a focus with lower-than-average crime rates and proactive policing strategies. Pasadena’s Mediterranean climate offers warm summers and mild winters, enhanced by its scenic surroundings of the San Gabriel Mountains and Arroyo Seco riverbed. The city's blend of history, innovation, and culture creates an appealing lifestyle for residents and visitors alike.
Nominated for BestAround
Felikian's Carpet One Floor & Home distinguishes itself in the competitive Pasadena flooring market through its blend of exceptional customer service, competitive pricing, and innovative product offerings. The store's commitment to providing a personalized shopping experience is evident in the dedicated staff who prioritize immediate problem-solving and tailored recommendations, fostering trust and satisfaction among customers. This is further reinforced by its digital tools, such as floor samples and a room visualizer, which enhance customer confidence in their purchasing decisions.
The business's pricing strategy, marked by special promotions like significant discounts and zero-interest financing for select products, positions it favorably against competitors. Customers appreciate the balance between affordability and quality, with many highlighting "unbelievable prices" alongside "outstanding service." This approach not only attracts budget-conscious shoppers but also retains those seeking value without compromising on durability and style.
Moreover, Felikian's Carpet One excels in customer satisfaction through its robust after-sales support and flexible service options. The store's proactive engagement on social media and strong online presence, reflected in high Google and Yelp ratings, underscore its commitment to accessibility and reliability. While minor operational hiccups are occasionally noted, they are generally viewed as isolated issues rather than systemic flaws, further cementing the business's reputation for dependable service and customer-centric values. This holistic approach makes Felikian's a strong candidate for the "BestAround" designation, appealing to both local and visiting customers seeking a trusted flooring solution.
About Felikian's Carpet One Floor & Home
Felikian's Carpet One Floor & Home is a prominent flooring store located in Pasadena, CA, offering a wide range of high-quality carpet and tile solutions to homeowners and commercial clients. The store operates on Tuesday hours from 9:00 AM to 6:00 PM, providing convenient access for customers during the week. Known for its commitment to customer service, Felikian's Carpet One offers competitive pricing, with special promotions such as up to $1,000 off or zero interest on full payments within 18 months for select products. The store emphasizes innovation and durability, featuring timeless styles, stain-resistant finishes, and low-maintenance options suitable for high-traffic areas.
In addition to its physical store, Felikian's Carpet One provides a digital experience through flooring samples and a room visualizer tool, allowing customers to preview how new floors will look in their homes before making a purchase. This comprehensive approach not only enhances the shopping experience but also builds trust with customers who can see the quality of the products they are considering. Customer testimonials highlight the store's expertise and reliability, with many praising the personalized service and the BeautifulGuarantee® policy, which offers free replacements if customers are unsatisfied.
The store's commitment to customer satisfaction is further underscored by its active engagement on social media and its robust online presence, as indicated by its Google and Yelp ratings. Felikian's Carpet One is situated in Idyllwild-Pine Cove, a picturesque area in Southern California, making it an accessible and welcoming destination for both local residents and visitors. Whether you're looking to upgrade your home's flooring or need assistance with installation, Felikian's Carpet One is dedicated to providing exceptional service and ensuring that your home transformation is both seamless and satisfying.
Category Tags
What Customers Say
65
Official Google Reviews
Customers for Felikian's Carpet One Floor & Home consistently highlight exceptional customer service as a standout feature, often praising the personalized attention and responsiveness from staff like Eliza, Andre, and Ricardo. Many emphasize how their immediate problem-solving-such as Eliza Gasparian's swift response to an installation issue or Richard's tailored recommendations-transformed their shopping experience into one of satisfaction and trust.
A recurring theme is the store's commitment to quality and value, with customers noting competitive pricing paired with high-quality products and professional installers. For instance, reviews frequently mention "unbelievable prices" alongside "outstanding service," reinforcing that Felikian's balances affordability with care. Some customers, like those with specific needs (e.g., re-flooring entire homes), praise the store's flexibility, such as Robert's quick resolution of a delayed floor delivery or Edwin's ability to match hardwood and carpet options seamlessly.
Notably, while some reviews touch on minor issues-like initial installation hiccups or late deliveries-the overarching sentiment remains positive. These challenges are often framed as exceptions rather than systemic problems, with customers appreciating the store's willingness to follow up (e.g., Robert's proactive replacement of damaged flooring) and adaptability (e.g., adjusting install times for a family home). Overall, Felikian's fosters loyalty through consistent, personalized service that aligns with customer expectations, making it a go-to choice for both first-time shoppers and long-term clients.