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Since 1990, Coleman Taylor Transmissions has proudly provided specialized transmission service and repair for all makes and models in Franklin, TN.
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DirectionsAbout Franklin, Tennessee, USA
MoreThe city’s historic downtown features boutiques, art galleries, and award-winning restaurants within restored buildings, while attractions such as the Carter House and Franklin Theatre enrich its cultural landscape. Major events like the Main Street Festival and Dickens Christmas Festival celebrate local arts and heritage. Economically, Franklin thrives on healthcare, technology, and professional services industries, supported by a skilled workforce and strong business climate. Residents enjoy quality education through Williamson County Schools and healthcare services from institutions like Williamson Medical Center. The city’s low crime rate underscores its reputation as a safe community. With four distinct seasons providing diverse climates, Franklin offers scenic beauty alongside outdoor recreational activities such as hiking and kayaking along the Harpeth River. Its blend of historical significance, modern amenities, and vibrant community life makes Franklin an exceptional place to live, work, and visit.
Nominated for BestAround
Coleman Taylor Transmissions, with its over three decades of experience in Franklin, Tennessee, stands out as a business that has earned a "BestAround" designation through its unwavering commitment to excellence and customer satisfaction. The shop's longevity is marked by a steadfast dedication to providing specialized transmission services, leveraging ASE Certified technicians and cutting-edge diagnostic tools to deliver high-quality repairs. This technical proficiency is complemented by a front office led by Katherine, whose exceptional customer service ensures clients feel valued and informed at every step of the process.
Customers frequently praise Coleman Taylor Transmissions for its transparency and honesty, from clear diagnostics to fair pricing. The shop's ability to resolve complex issues efficiently and often at lower costs than competitors has earned it a loyal following. Testimonials highlight the team's friendly and helpful demeanor, fostering a sense of community and trust. The consistent positive feedback across various vehicle types underscores the shop's reliability and high standards, making it a preferred choice for both routine maintenance and major repairs. This combination of technical expertise, customer-centric service, and reliability positions Coleman Taylor Transmissions as a strong candidate for the prestigious "BestAround" designation.
About Coleman Taylor Transmissions
Coleman Taylor Transmissions, a long-standing fixture in Franklin, Tennessee, has established itself as a trusted name in automotive transmission repair and service since 1990. With over three decades of combined experience in the industry, the shop prides itself on providing specialized transmission services to drivers in Franklin and the surrounding Nashville area. Known for its commitment to excellence, Coleman Taylor Transmissions employs ASE Certified technicians equipped with the latest diagnostic technology and tools to deliver high-quality repairs, including automatic transmission services, rebuilds, fluid flushes, and more.
The shop's reputation is bolstered by numerous positive testimonials from satisfied customers who have experienced firsthand the exceptional service and reliability they offer. Testimonials highlight specific instances of honesty, prompt diagnosis, and fair pricing, with one customer noting that a seemingly complex issue was resolved for a fraction of the cost at another shop. The front office, led by Katherine, is particularly praised for its exceptional customer service, making clients feel valued and well-cared for from the moment they step through the door.
Customers have also commended Coleman Taylor Transmissions for its transparent communication throughout the repair process, ensuring that clients are fully informed about the issues and costs involved. This approach not only builds trust but also helps manage expectations, reducing the stress often associated with car repairs. The shop's willingness to offer free inspections further underscores its commitment to customer satisfaction and transparency.
Operating from 7:30 AM to 5:00 PM Monday through Friday, Coleman Taylor Transmissions is conveniently located at 318 Downs Boulevard, Franklin, TN 37064, making it easily accessible for residents and visitors alike. By combining a rich history of service with a modern, customer-focused approach, Coleman Taylor Transmissions continues to be a go-to choice for those seeking reliable and high-quality transmission repair in Franklin, Tennessee.
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What Customers Say
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Official Google Reviews
Customers at Coleman Taylor Transmissions consistently highlight the quality of service and reliability they receive, often praising the shop's transparency and professionalism. Many accounts mention the team's ability to diagnose issues efficiently and provide clear, honest assessments of their work, which builds trust with clients. There is a recurring theme of exceptional customer service, from initial consultations to post-service follow-ups, ensuring that clients feel valued and informed throughout the process.
Several reviews emphasize the company's commitment to customer satisfaction, noting that staff members are not only skilled technicians but also genuinely friendly and helpful. This personal touch contributes significantly to a positive experience, making clients feel like they are part of a community rather than just transactions. The ability to handle unexpected issues, such as transmission failures, with empathy and professionalism is another common point of praise, reinforcing the shop's reputation for reliability.
Additionally, there are multiple accounts of repeat business, with customers returning not just for routine maintenance but also for major repairs, indicating a high level of satisfaction and loyalty. The consistent positive feedback across various vehicle types and models suggests that Coleman Taylor Transmissions maintains a high standard of service regardless of the specific needs of each client. This consistency in quality and service is a key factor in their strong customer base and numerous recommendations.