Pediatric Associates

Pediatrician Pediatrics Pediatric Care

Bestie Business Card

Pediatrics in Rockville, MD. Trusted doctors offer compassionate pediatric care in Silver Spring & Wheaton, MD.

12520 Prosperity Dr #350, Silver Spring, MD 20904

301-622-5666

pediatric-associates.org

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Business Hours

Mon: 8a–12p1–5p

Tue: 8a–12p1–5p

Wed: 8a–12p1–5p

Thu: 8a–12p1–5p

Fri: 8a–12p1–5p

Sat: Closed

Sun: Closed

Local Map

Directions

About Silver Spring, Maryland, USA

Silver Spring, Maryland, stands out as a vibrant edge city within the Washington, D.C., metropolitan area, with a rich history rooted in its early days as a vital crossroads of commerce. Originally named after a natural spring that served travelers along the Washington-Frederick Town Road, Silver Spring's evolution was significantly influenced by the arrival of the Baltimore and Ohio Railroad in the mid-1800s. Today, it boasts a population of approximately 84,397 residents with a median age of around 35 years, reflecting a steady growth rate. The area enjoys a high median household income of $132,219 but also faces economic disparities, as roughly 7.5% of families live in poverty. This is underscored by an elevated cost of living at about $2,273.

The community offers numerous attractions and resources, including the AFI Silver Theatre for film enthusiasts and Olney Theatre Center for performing arts. Residents have access to diverse parks like Sligo Creek Park and Rock Creek Park, enhancing recreational opportunities. The economy thrives on government contracting, technology, healthcare, and professional services, with prominent employers such as Lockheed Martin and local hospitals contributing significantly. Transportation is well-developed, featuring the Metro Red Line and major highways like Interstate 95. Safety levels are comparable to national averages, though property crime varies across areas. Silver Spring enjoys a temperate climate, adding to its allure with lush greenery and scenic natural features. The area's downtown offers urban amenities with a suburban feel, providing diverse dining, shopping, and cultural experiences.

Nominated for BestAround

A-

Overall Grade

Rating Scale:

A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Pediatric Associates presents a compelling case for consideration in the "BestAround" designation, particularly for its commitment to comprehensive pediatric care and community outreach. The practice's dedication to serving both Silver Spring and Wheaton communities, alongside its recent expansion of flu vaccine services, demonstrates a proactive approach to meeting local healthcare needs. This broad reach, coupled with the introduction of convenient telemedicine options, positions Pediatric Associates as a forward-thinking practice that values accessibility and modern healthcare solutions.

Customer reviews paint a picture of a practice where the quality of medical care is consistently praised, with many highlighting the compassionate and attentive nature of the staff, the efficiency of the telemedicine services, and the personalized attention given to children and their families. The welcoming environment and effective communication further solidify Pediatric Associates' reputation for fostering trust and reliability among its patient base.

However, the practice also faces significant challenges that could impact its standing in the "BestAround" category. Complaints regarding staff professionalism, wait times, and technical issues with scheduling systems indicate areas where improvements are necessary. Addressing these concerns through enhanced training, streamlined processes, and improved communication will be crucial for Pediatric Associates to fully realize its potential as a top-rated pediatrician practice. If these issues are effectively managed, Pediatric Associates could solidify its position as a leader in pediatric care, offering a model of excellence that balances quality with patient experience.

About Pediatric Associates

Pediatric Associates, a pediatrician practice based in Silver Spring, Maryland, offers comprehensive and compassionate care to children and their families. The practice is committed to providing health assistance not only in Silver Spring but also extending its services to Wheaton, MD, ensuring a broad reach within the community. Recently, Pediatric Associates expanded its offerings with the availability of flu vaccines for the 2025–2026 season, encouraging patients to protect their health by scheduling vaccinations during regular office hours or attending special evening clinics at convenient locations.

The practice has also embraced technological advancements by introducing extended telemedicine services, allowing for both day and evening appointments via a user-friendly platform. This initiative aims to enhance accessibility and convenience for families, particularly those with busy schedules or living in remote areas. The telemedicine options are designed to complement the in-person care, ensuring that parents can receive timely medical advice and treatment from the comfort of their homes.

Pediatric Associates is proud to be part of the Pediatric Associates network, which aligns with the organization's mission to provide high-quality pediatric care. While the specific details of the national organization, such as its affiliation with the American Academy of Pediatrics, are noted, the practice maintains its independence and local focus. As the community prepares for the upcoming flu season, Pediatric Associates remains dedicated to fostering a healthy environment for children and families in Montgomery County, Maryland.

Category Tags

Pediatrician Pediatrics Pediatric Care Family Medicine Child Health Services

What Customers Say

4.5

Rating Based On
289
Official Google Reviews

224

Customer experiences at Pediatric Associates highlight a range of sentiments, from exceptional care and professionalism to significant dissatisfaction and service issues. Positive feedback consistently emphasizes the quality of medical care, particularly the attentiveness and expertise of the doctors, the welcoming and friendly nature of the staff, and the overall convenience and efficiency of the practice. Parents frequently praise the personalized attention given to their children, the comforting environment for anxious patients, and the effective communication between parents and healthcare providers.

However, negative experiences are equally reported, focusing on issues such as rude or unprofessional front desk staff, long wait times, cancellations without adequate notice, and technical difficulties with appointment scheduling systems. Some customers have expressed frustration over perceived lack of follow-through from administrative staff, particularly regarding missed appointments and communication breakdowns. These complaints underscore the importance of maintaining high standards in customer service and operational efficiency to ensure patient satisfaction.

The mix of reviews suggests that while Pediatric Associates excels in many areas, there is room for improvement in addressing the concerns raised by dissatisfied customers. Enhancing staff training in customer service, streamlining appointment scheduling processes, and ensuring consistent communication can help mitigate these issues. Ultimately, the practice's reputation hinges on its ability to balance high-quality medical care with exceptional patient experience.

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