Crumbl - Hawthorne

Dessert Shop Coffee Shop Food Court

Bestie Business Card

The best desserts in Hawthorne, made fresh daily. Fresh and gourmet desserts for takeout, delivery, or pick-up. Try our flavors of the week.

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Business Hours

Mon: 9:00am - 10:00pm
Tue: 9:00am - 10:00pm
Wed: 9:00am - 10:00pm
Thu: 9:00am - 10:00pm
Fri: 9:00am - 11:00pm
Sat: 9:00am - 11:00pm
Sun: Closed

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About Hawthorne, California, USA

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Nominated for BestAround

A+
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Crumbl - Hawthorne emerges as a compelling contender for the "BestAround" designation, distinguished by its unwavering focus on quality and an immersive dessert experience. The shop's daily commitment to fresh baking, coupled with a rotating menu that balances classic favorites with innovative creations, caters to a wide range of palates and dietary needs, ensuring there's always something new to savor. This dedication to culinary excellence is further enhanced by the unique behind-the-scenes glimpse into the dessert-making process, elevating the experience beyond mere consumption.

The "Flavors of the Week" initiative keeps the menu dynamic and engaging, reflecting a commitment to innovation and customer curiosity. While the online ordering system for in-store pickup is praised for its convenience, minor frustrations with service speed and accuracy occasionally mar the otherwise positive experience. Nonetheless, the consistent praise for the quality of Crumbl's cookies, described as "delicious" and "fresh," suggests a strong foundation upon which to build recognition for the "BestAround" award.

The welcoming atmosphere and attentive staff contribute significantly to Crumbl's appeal, making it not just a dessert destination but a community hub. While minor operational hiccups exist, the overall positive sentiment surrounding the shop's offerings, coupled with its dedication to quality and customer service, positions Crumbl - Hawthorne as a strong candidate for this prestigious accolade. Its ability to consistently deliver on its promises of deliciousness and freshness, even amidst occasional challenges, speaks volumes about its potential to secure such recognition.

About Crumbl - Hawthorne

Crumbl - Hawthorne stands out as a premier dessert destination in Hawthorne, California, offering an array of freshly baked cookies and gourmet desserts that are perfect for any occasion. The shop's commitment to quality is evident in its daily production of treats, ensuring that customers receive the freshest options available. Crumbl's unique selling point lies in its immersive experience, allowing patrons to witness the meticulous process of ice cream mixing and preparation right before their eyes, enhancing the overall dessert experience.

The menu at Crumbl is a delightful showcase of culinary creativity, featuring a rotating selection of desserts that cater to diverse tastes and dietary preferences. From classic favorites like the Double Chocolate Chip Cookie and Snickerdoodle Skillet Cookie to innovative creations such as the Peanut Butter Crisp Cookie ft. Butterfinger®, each item is crafted with care and presented with flair. The shop's "Flavors of the Week" offer a rotating selection that keeps the menu fresh and exciting, ensuring there's always something new to discover.

Crumbl also extends its appeal beyond just dessert lovers by offering catering services, making it a go-to choice for events and gatherings. The shop's commitment to community engagement is reflected in its "Be the first to know" section, where customers can stay updated on new flavors, exclusive offers, and special promotions through social media and email newsletters. Additionally, Crumbl encourages customer loyalty by integrating an app that rewards repeat customers with points redeemable for discounts and free treats.

For those interested in supporting local businesses, Crumbl is headquartered in Lawndale, California, and offers various ways to get involved, from volunteering to participating in community events. The shop's dedication to quality, innovation, and customer satisfaction makes it a standout destination in Hawthorne, ensuring that every visit is a memorable and delightful experience.

Category Tags
Dessert Shop Coffee Shop Food Court Sweet Treats Bakery

What Customers Say

4.7
Rating Based On
986
Official Google Reviews
5
806
4
102
3
29
2
15
1
34

Customers consistently highlight the exceptional quality and variety of Crumbl's cookies, describing them as "delicious," "warm," and "fresh." Many reviewers mention enjoying specific flavors like the chocolate chip, raspberry lemonade, and strawberry cream pie, often noting that these are their favorites. The rotating weekly flavors add an element of excitement and encourage repeat visits to try new options.

Some reviews touch on the convenience of ordering online for in-store pickup, praising the quick service and ease of use. However, a few complaints arise regarding cash-only transactions, long wait times for orders, and issues with order accuracy, particularly when items run out or are misplaced. Despite these minor drawbacks, overall satisfaction with the cookies remains high, with many customers expressing a desire to return and explore more flavors.

The store's atmosphere is frequently praised for being clean, welcoming, and conducive to enjoying desserts. Staff friendliness and helpfulness are also recurring themes, with some reviewers specifically mentioning friendly employees like Jasmine. While some note the potential for improvement in service efficiency, especially during peak hours, the general sentiment leans positive, with customers appreciating the unique and high-quality offerings of Crumbl's cookies.