Unio Specialty Care – Urology – Downey

Urology Clinic Urology Healthcare Services

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Partnering with top physician practices, we foster a unified, quality-focused clinical environment that promotes best practice exchange.

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Business Hours

Mon: 9:00am - 5:00pm
Tue: 9:00am - 5:00pm
Wed: 9:00am - 5:00pm
Thu: 9:00am - 5:00pm
Fri: 9:00am - 5:00pm
Sat: Closed
Sun: Closed

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About Downey, California, USA

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Nominated for BestAround

A+
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Unio Specialty Care - Urology - Downey, with its longstanding presence since 1990, has earned a notable nomination for "BestAround" through its comprehensive and patient-centric approach to urological care. The practice's dedication to excellence is underscored by its state-of-the-art facility, completed in 2024, which offers a modern, efficient environment equipped with the latest technology and designed for both convenience and comfort. Board-certified urologists, including Dr. Nowzari, deliver personalized and compassionate care, with Jasmina Dukovic PA frequently commended for her kindness and effective communication, which are vital in fostering trust and understanding in sensitive medical contexts.

Customers consistently praise the clinic's welcoming atmosphere and efficient operations, noting quick appointment processing, helpful staff, and a streamlined approach to post-visit care. The practice's commitment to patient education and proactive problem-solving, particularly evident in Dr. Lee's handling of billing and insurance issues, further enhances its reputation. While minor concerns about scheduling reliability and billing clarity exist, they do not overshadow the overwhelmingly positive feedback that positions Unio Specialty Care as a top choice for urological services in the Downey area and beyond. The clinic's blend of advanced medical expertise, compassionate care, and operational efficiency makes it a strong contender for the "BestAround" designation.

About Unio Specialty Care – Urology – Downey

Unio Specialty Care – Urology – Downey stands as a premier multi-specialty physician practice dedicated to providing advanced urological care to a diverse patient base in the Downey area and surrounding communities. Founded in 1990 by Drs Lawrence Paletz and Ernest Agatstein, the practice has evolved into an independent group of board-certified urologists and advanced practice providers, expanding its reach through multiple offices and hospitals across the Los Angeles metropolitan area and north Orange County. Located at 11525 Brookshire Ave, Suite 201, Downey, CA90241, the clinic is uniquely positioned near PIH Downey Hospital and offers convenient access to local amenities.

The practice's comprehensive services include expert prostate exams, kidney stone treatment, and emergency urology (ED) care, all delivered by a team of highly skilled, board-certified urologists. Dr. Nowzari, a specialist in the field, brings extensive expertise to the practice, ensuring patients receive personalized and compassionate care. The clinic's state-of-the-art facility, completed in October 2024, is equipped with the latest technology and features two separate waiting rooms, spacious hallways, and exam rooms, facilitating efficient and comfortable patient experiences.

Unio Specialty Care in Downey is committed to not only treating urological conditions but also contributing to the broader healthcare community through leadership roles in teaching, research, and publishing in peer-reviewed journals. The practice's growth over three decades reflects its dedication to excellence and patient-centered care. With free parking available on-site, the clinic is easily accessible for patients from Downey, Bellflower, Norwalk, Paramount, Lakewood, Cerritos, Bell Gardens, South Gate, Compton, Hawaiian Gardens, and other nearby communities. If you are seeking a trusted urologist in Downey or the surrounding areas, Unio Specialty Care invites you to schedule your consultation today to embark on your journey to better health.

Category Tags
Urology Clinic Urology Healthcare Services Medical Practice Specialty Clinic

What Customers Say

4.8
Rating Based On
226
Official Google Reviews
5
196
4
21
3
3
2
2
1
4

Customers from Unio Specialty Care - Urology - Downey have consistently highlighted the compassionate and professional service provided by staff members, particularly Jasmina Dukovic PA and Dr. Lee, among others. Many reviews emphasize Jasmina's kindness, attentiveness, and ability to make patients feel comfortable, which is crucial in a sensitive medical setting like urology. Her role as a PA is frequently praised for its thoroughness and the clear communication she maintains with patients, ensuring they understand their conditions and treatment options.

The reviews also underscore the importance of a welcoming and efficient office environment. Customers appreciate the quick turnaround times for appointments, the helpfulness of the front desk and reception staff, and the professionalism of both doctors and nurses. Several reviews mention the ease with which patients can navigate the office, from scheduling to post-visit follow-ups, indicating a streamlined and patient-centric approach.

However, some reviews touch on areas where improvements could be made, such as the reliability of appointment scheduling and the clarity of communication regarding billing and insurance issues. There are also concerns about the office's handling of payment discrepancies and long wait times, which can significantly impact patient satisfaction. Despite these minor criticisms, the overall sentiment remains positive, with many patients recommending the clinic based on their experiences.

The office's commitment to patient care is evident in the detailed explanations provided by staff, the availability of multiple PA options, and the proactive approach taken by Dr. Lee and other professionals to address patient concerns. These factors contribute to a strong reputation for quality care and service, making Unio Specialty Care - Urology - Downey a preferred choice for many seeking urological services in the Los Alamitos and Downey areas.